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Botched AVG uninstall has left a huge mess

AVG Wont install Firewall wont turn on

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#1
quin8484

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My AVG was not installing updates it was failing I decided to reinstall AVG to fix this. I uninstalled avg with IObit uninstaller. After the uninstall with IObit I can't turn on windows firewall either I think AVG screwed up some settings or did not return them to normal after the uninstall (who knows it might be there still) re-installing AVG fails every time even with the AVG remover it crashes even in safe mode. I ran malewarebytes and spybot and both are clean. This is a non virus related issue just. I also noticed The AVG file I downloaded or any files have an unblock box in properties something i have never seen before ever.. I had comodo firewall and think it may still be in there also i want it out.fw.png system restore never restores a previous windows state successfully either.

 

The browsers on chrome and explorer fail to load pages but firefox works.

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Edited by quin8484, 09 November 2015 - 02:21 AM.

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#2
Ztruker

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Get rid of Iobit.

 

Do you have a System Restore point prior to removing AVG? If so try restoring to that and see if that fixes things. If that works use the AVG removal tool (Step C), not IObit.


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#3
quin8484

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system restore has saves but when computer restarts it says restore failed. You are right if I can get system restore to work properly maybe I can run this tool. Already did the removal tool that fails and locks up as well.remfail.png


Edited by quin8484, 09 November 2015 - 12:49 PM.

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#4
Ztruker

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Try running it in Safe Mode?


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#5
quin8484

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safe mode runs it but after the restart it never finishes the second half. nothing works.


Edited by quin8484, 10 November 2015 - 02:00 AM.

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#6
Ztruker

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I'm not finding anything helpful by searching Google.
 
I'd say post in the AVG Support Community

Might be good to post a link to this thread in your post there.

Also, what OS do you have? Windows 7 or Vista, 32 or 64 bit? Come back here after you get it removed if you need help getting your computer running right again.

Do you have a image backup of your system? If not you should do so before doing anything else. I suggest using Macrium Reflect Free to create the image backup on an external USB hard drive. If you don't have one, get one. A 1TB USB 3.0 hard drive is around $50, well worth the cost and it provides peace of mind when working on computer problems knowing you can always recover from any problems.
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