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Sudden extreme slowdown on my laptop [Solved]


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#46
Bruce1270

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Hi 67mopar

Sorry my instructions were perhaps unclear.

To undo clean boot and return to normal please do the following steps.
  • Click Start, type msconfig.exe in the Start Search box, and then press Enter.
  • Note If you are prompted for an administrator password or for confirmation, you should type the password or click Continue.
  • On the General tab, click the Normal Startup option, and then click OK.
  • When you are prompted to restart the computer, click Restart.

    Once this has been done and machine rebooted, how is the performance now?

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#47
67mopar

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seems ok


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#48
67mopar

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Well Hopefully thats it,  Thank you so much G2G and Bruce for your help through this,   Dean. 


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#49
Bruce1270

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Hi 67mopar
 

seems ok

.

:thumbsup:

It seems you were infected with an MSIL variant, one of the symptoms is sluggish performance.

Before I close up with some prevention tips and remove my tools you may want to consider removal of the folowing programs - Webroot and Spybot - search and destroy.

Webroot
You already have an AV installed so Webroot can be removed by downloading the removal tool WRCleanupTool.exe to your desktop.


Spybot Search & Destroy

I see that you have Spybot Search & Destroy. We no longer recommend this product because of the poor testing results. I recommend uninstalling this program. If you do decide to uninstall the program, first Undo your immunization before uninstalling. You can do that by clicking the Undo button with Spybot S&D and then remove from Add/Remove programs.
immunize.JPG

Subject to no further problems..

Good News! - Your system now appears to be clean. :)
Now for some clean up and "housekeeping" procedures.


A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
  • Download Delfix from here
  • Locate the file and right click on it. Click on Run as Administrator.
  • Ensure Remove disinfection tools is ticked
    Also tick:
  • Create registry backup
  • Purge system restore
  • Reset system settings

    delfix.jpg
  • Click Run

    The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply

    Keeping Updated

    Another essential task is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically. Follow the instructions below to ensure your settings are optimal.
    1. Click the Start Orb in the lower left corner of the screen.
    2. Type Windows Update in the search box that appears
    3. Click on the Windows Update program that appears in the search results.
    Windows%20Update.JPG
    4. Click on Change Settings.
    CheckForUpdates.JPG
    5. Select "Install updates automatically (recommended)" from the Important updates drop-down.
    WUChangeSettings.JPG
    6. Choose a day and a time when you know the computer will be on and connected to the internet. The default is 3:00AM every day.
    7. Ensure that all of the other check boxes are checked.
    8. Click OK.

    Malwarebytes - Update and run weekly to keep your system clean.


    Additional prevention programs

    Crypto Warning!!!! - Complete Data Loss can occur!

    There are particularly nasty infections out there at the moment that encrypt your data and hold it for ransom. You may read more about this here
  • Download CryptoPrevent free for home use here following the instructions below.
  • Save the file to your desktop from the link above and then open the program by clicking Run when prompted from your browser or by going to the desktop where the file was saved and double-clicking.
  • Accept all the defaults during the install. The last screen of the install has a checkmark in "Launch CryptoPrevent". This is good and will launch the program once you click Finish.
  • You will get a prompt asking if you purchased a Product Key for Automatic Updates. You can answer No.
  • You will then be prompted to learn more about automatic updates or if you want to purchase a key. This is up to you but you don't have to.
  • You will be prompted to click OK to continue and select your protection level. Go ahead and click OK.
  • Click the Apply button to set Default protection.
  • You may get a message stating that Windows Sidebar and Desktop Gadgets are a major security vulnerability and asking you if you want to disable them. If you don't use these features, answer Yes.
    That's it. The protection is in place.

    Note: The free version doesn't provide automatic updates. Periodically, you should open up the program (there is a shortcut on your desktop now) and select the Updates! menu....and select Check for Updates to see if there are any as this infection has serious consequences.
    UpdatesV7.4.11.JPG


    Unchecky is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.
  • Download Unchecky to your desktop
  • Right click on the Unchecky_setup and choose to Run as Administrator
  • Once open click the Install button.
  • Then click on Finish
  • Unchecky is now installed and will help you keep unwanted check boxes unchecked


    Some prevention tips and guides
  • Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.
  • Install and keep only one anti-virus on your machine. Update it and scan your machine with it at least once a week.
  • Be careful of the websites you visit.
  • When browsing the internet, look closely at the links you click on. Some aren't always what they seem.
  • Avoid Peer to Peer file sharing utilities, these are a minefield of malware infections.
  • Pay attention when installing a program to your computer, particularly to any check boxes that may appear during installation, it is common for unwanted software to be installed in this way.


    To learn more about how to protect yourself while on the internet read this little guide Best security practices.

    Go here for some good advice about how to prevent infection.

    Happy safe surfing!! :)

    It's been a pleasure working with you. Thanks for sticking with it. :)

    If you have another machine requiring attention please post a new topic.

    Regards

    Bruce

    Please don't forget to post your delfix log!

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#50
67mopar

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# DelFix v1.011 - Logfile created 21/11/2015 at 17:39:29
# Updated 18/08/2015 by Xplode
# Username : dean - DEAN-LP07
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Removing disinfection tools ...


~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #101 [Removed Connected Backup/PC Agent | 11/10/2015 15:53:34]
Deleted : RP #102 [Windows Update | 11/12/2015 08:04:10]
Deleted : RP #103 [Windows Update | 11/13/2015 08:00:47]
Deleted : RP #105 [Restore Point Created by FRST | 11/13/2015 22:48:03]
Deleted : RP #106 [Scheduled Checkpoint | 11/21/2015 05:21:19]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########
 


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#51
67mopar

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Thanks again Bruce,  Im gopnna open another service call, I hope you see it and will help me


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#52
Bruce1270

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Your most welcome. :)
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#53
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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