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Can't recover windows 7 - New hard drive - recovery disks won'

recovery asus windows 7 windows 7 home premium reinstall windows product-key help please recover windows windows 7 home premium 64-bit

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#1
COREYTOWN

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Any help from anyone will be greatly appreciated,

 

My computer knowledge is somewhere between having a basic understanding, and complete noob so please be gentle.

 

Okay, I have an Asus G75VW Republic of Gamers laptop. And the hard drive corrupted. I took it to Best Buy and purchased a new Hard Drive that same day and had them install it. The Geek Squad guy, (Which seemed to know less about computers than me). Said I just needed to order the recovery disks from Asus and pop them in and my computer should be good to go. I took his advice and paid $50 for the recovery disks. They arrived and do not work. When I power on the computer with the disk in the tray, it acts like it wants to boot up but then just reboots over - and - over. I took it back to best buy and the same Geek Squad guy that was so helpful before told me to contact Asus and tell them the recovery disks they sent me were corrupted. Needless to say, this guy is wasting my time. So I've been doing some research and I think (but not sure at all) the recovery disks are not working because the new hard drive is not from Asus and has more storage than the original. Then I started thinking, "maybe if I just recover Windows 7 Home Premium back on it, use the product-key on the bottom sticker of the laptop, i'll get lucky." Unfortunately, that Microsoft website where you download the operating systems for people that already have product keys does not work for me. I think because the product-key i'm using to try to download the file is associated with a laptop that came with windows 7 home premium preinstalled (my laptop).

 

So that is my current situation.

 

If I bought windows 7 again, could I download it with a new product key? Because at this point I don't care anymore. I have to get my laptop fixed.  I don't know what to do and I've been without a Laptop now for months.

 

Any help you could provide would be SO helpful and appreciated and you'll probably wake up and find a bag of money on your way tomorrow. Or at least I hope you do!


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#2
SleepyDude

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Hi CoreyTown :welcome:

 

Do you have access to another computer? If you do what is the Windows version on the other computer?


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#3
Hoxtro9988712

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Since you use Windows 7 you might be lucky. There might be an OEM sticker underneath your computer with a 25 digit code:

 

Example: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

 

There is a Microsoft page where it will let you download Windows 7 ISO's always keep in mind and have the product key written on a piece of paper: https://www.microsof...wnload/windows7

 

From there enter your 25 digit key and it should give you an option either to choose x64 or x86. x64 is the one that you'll need to choose since your laptop is a gaming one, however if your product key doesn't work then you'll need to contact ASUS Technical Support to retrieve it and give you the key via the phone:
 

ASUS Contact Support:

Tech Support: 0011 886 2 7736 0456

 

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Please follow steps if you got the ISO from Microsoft: http://www.techfleec...ve-using-rufus/

 

Keep in mind that you'll need a 4GB or larger to make the bootable USB. RUFUS's Download Page can be found here: rufus.akeo.ie

How to boot the USB: https://craftedflash.com/info/how-boot-computer-from-usb-flash-drive

 

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​Have a Nice Day!

Regards Robert


Edited by Hoxtro9988712, 05 December 2015 - 07:07 AM.

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