I have my uncles laptop (Toshiba L25-S119) running win xp that has been infected with the zeroaccess virus and am unable to run any .EXE files. Everytime I try to rename the TDDS Killer and run it nothing happens. Nothing seems to want to work and processor is running at 100% all the time making it very slow and sluggish. Have tried running in safe mode and get a cannot run exe files. Have tried to access regedit and gpedit and get a window saying registry access denied by administrator. CTRL ALT DELETE bring up the window saying task manager disabled by administrator. What options do I have now?
Can I save all his docs and pics to a disc and reformat HDD? Or is there a way to get the TDDS to run?