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need help with frozen desktop

Started by cottontail , Jun 14 2005 09:05 PM

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#1
cottontail

Posted 14 June 2005 - 09:05 PM

New Member

Member
1 posts

I had Yahoo messenger and never used it, so every time I booted up I just deleted the windows. I did not upgrade it when the message told me that support wouldn't continue. Now when I boot up, the message comes up and I click on the Yes button to upgrade. But half way through downloading the upgrade, the compute just freezes up. So I have to turn it off and reboot. It has done this same thing 10 times. If click NO that I don't want to update, when I click on any icon, the same thing happens. It just freezes up. Can anyone help me? I'm writing this on another computer. Thanks, Cottontail

#2
kool808

Posted 17 June 2005 - 01:29 AM

Visiting Staff

Member
1,690 posts

Hello and welcome to Geeks to Go! I'm kool808.

Try uninstalling the Yahoo! Program. Start > Settings > Control Panel > Add/Remove Programs > select Yahoo! Messenger > uninstall > reboot > delete the folder C:\Program Files\Yahoo! > Empty Recycle Bin