Last week I did the Windows 10 "Threshold 2" update and since then have no proper internet access. The original upgrade from Windows 8.1 to Windows 10 was no problem but now something has changed and I can't work out what.
The PC still says it is connected to the router but with no internet access. Sometimes disconnecting from the router and reconnecting with administator settings connects it but not always. Using an LAN cable does not seem to work at all.
An error report says "one or more network protocols are missing on this computer". I have tried updating all drivers etc but it seems they are all up to date.
Here also the troubleshooting report
Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Native WiFi MSM Initialise status: Success Information for connection being diagnosed Interface GUID: 9302ff81-62dc-4e6d-9d09-3f3734a3db45 Interface name: 802.11n Wireless LAN Card Interface type: Native WiFi Profile: FRITZ!Box SSID: FRITZ!Box SSID length: 14 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: No Result of diagnosis: There may be problem
Any further suggestions (for a not particularly experienced pc user) would be very much appreciated.
Edited by MrThorough123, 21 November 2015 - 06:58 AM.