My son's Toshiba has an unusual mousepad failure. If I reboot, it works for a while, about 3-5 minutes depending on what I'm doing, then stops. Fortunately it's a touch screen, but this has to be fixed. I'm not sure where to begin. I just had a Geek clean the machine because of unrelated malware issues, so we know it's clean.
Still windows 8 despite trying to utilize the free upgrade to 10. Can't see to get the invite to actually arrive.
What else do you need to know to get started?