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Daughters Laptop starts to load but then shuts down (Resolved)

Started by wylli501 , Nov 29 2015 05:38 PM

wont load shuts down

Best Answer wylli501 , 09 December 2015 - 07:02 PM

Thanks Guys The compressed air seems to have worked. The laptop is loading and running okay. Thanks again. Go to the full post »

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#1
wylli501

Posted 29 November 2015 - 05:38 PM

Member

Member
70 posts

Please give me suggestions. My daughter's Toshiba Satellite Laptop begins to start but then shuts down. I tried switching to a new battery but that didn't help. Thank you for any suggestions you might have.

Will

#2
zep516

Posted 30 November 2015 - 08:19 PM

Trusted Helper

Malware Removal
7,666 posts

Hello wylli501,

One possible cause and common for laptops is over heating. Laptops have vents on the side make sure there not clogged up, I spay mine with compressed air because I'm in a dusty environment and pet hair.

Raise the laptop up balance it on 2 books so air may flow underneath, go as far as placing a fan directly on the Laptop and see what results you get.

Joe

#3
wylli501

Posted 01 December 2015 - 11:17 PM

Member

Topic Starter
Member
70 posts

Tried cleearing the vents but no luck. Thinking the power supply unit may be faulty

#4
zep516

Posted 02 December 2015 - 03:37 PM

Trusted Helper

Malware Removal
7,666 posts

Hello,

You could try seeing if it will boot to safe mode
1 Restart the computer
2 During restart keep tapping the F8 Key, in an attempt to boot to the Advanced Boot Options Menu (Black screen with white letters)

Give it a go, let us know,

#5
Hoxtro9988712

Posted 03 December 2015 - 02:22 AM

Member

Member
27 posts

Before ruling that the PSU is at fault, maybe the thermal compound on the heatsink is wearing off. What to expect the manufacturers thermal compound won't last long so replacing that is necessary and also to clean your laptop by opening it up and using a can of pressurized air to blow it out.