[rshaffer61]

Congratulations. lark11 for a successful resolution for your issue.

You are very welcome and I'm glad we could help

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With the HP printer CD in the drive find the setup folder open it the trayapp file is in there.

[JoMoWrite]

With the HP printer CD in the drive find the setup folder open it the trayapp file is in there.

[codyreynoldslol]

wat if me cd rom drive is broke..

[rshaffer61]

wat if me cd rom drive is broke..

Then you can't fix the issue.

[ElFreda Walder]

i will say i love u... this absolutely works & try mos of attempting to rid myself of tray app!!!!! thanku!

[rshaffer61]

I'm glad to see it worked for you ElFreda Walder and thanks for letting us know.

[Larmoss]

Inserting the HP installation CD worked for me, too. If only all solutions could be so simple and consistent. Thank you.

[murraymint1944]

I have an old HP LaserJet 2200 series PCL5 printer without a CD.  What do I do to get rid of this TrayApp problem.

 

[rshaffer61]

Did you try the steps in the topic Murray?

[murraymint1944]

I did but not being very computer savy I am no further ahead!

[rshaffer61]

Ok that sounds like you may have gotten stuck with a particular step or maybe a question to clarify something?

[budman117]

I updated & ran all the programs for suspected spyware/malware; I added RegistryFix from a recommendation on g2g site; wound up restoring the backup I made because the system went totally wrong. I do not know what I am doing.

Now, things are even worse. Every time I restart or log on Windows Installer starts up then something that says TrayApp at the top of the box says "please wait while windows configures TrayApp"; another box opens that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'TrayApp' disk and click OK." in another part of that same box is an open slot where it says: "Use source" & is pre-filled in with the number '1', beside there is the option to Browse.

What is going on????? As many times as I cancel it returns again & again & again. Eventually it ends but I have no idea what this means. I have tried inserting every CD from my Dell software & the MS office software; nothing works.

What do I do now? how can I SAFELY clean up my registry (registryfix found over 200 errors) and on top of it all, if I try to run Norton Systemworks One Button checkup, the system simply freezes up when it checks the Registry.

I think I have really messed things up & don't know how I did it or what to do to fix it. I thought restoring the backup from before I ran registryfix would work & all would be back to the sloooooooow way it was before; I was very mistaken.

Can anyone help? Please please please & thank you thank you thank you for any help you can give.

[budman117]

i am having this problem and i cant get they treyapp to go away. i dont have any of the disks anymore. everything i have found cost money. can someone please help me withb this?