Hello experts ;
i have a big problem please help me and try to solve it .
1/ First , i have windows xp SP3
2/ Yesterday morning i runed my pc normaly , then i decided to Scan it i downloaded Anti Malwarebytes , and i scanned my pc normally with no problems .
3/ After AntiMalwarebytes done the scan , it shows the result of bad and trojan files . Ideleted them ALL frown emoticon Without reading . just clicked delete .
Then i rebooted PC .
4/ And here the big problem , My pc runs normally but when it arrive to " Welcome" it show the desktop briefly ( The desktop is empty nothing there + i can't show even task manager ...ect or right click ...ect )
Then it turn quickly to standby mode .
Please this is my big dilema i hope you can troubleshoot and help me .
i can't format my pc for reasons ( i forget to backup frown emoticon alot music projects cry emoticon .... ect ) Please save me
Please save me with my Win xp sp
Posted 06 December 2015 - 01:59 PM
Hello experts ;
Posted 06 December 2015 - 02:56 PM
Welcome to GeeksToGo!
What are you using to access this site to ask for help?
Are you able to boot to the Advanced Boot Options menu to access Safe Mode with Command Prompt? If so, we may be able to accomplish a system restore to before this happened though we will have to start over with the malware removal process.
To boot into the Advanced Boot Options menu to choose the Safe Mode with Command Prompt option, please do as follows:
1.) Restart your computer, and then press and hold the F8 key during the initial startup.
2.) Use the arrow keys to select the Safe mode with a Command prompt option.
3.) If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.
4.) Log on as an administrator or with an account that has administrator credentials. At the command prompt, type in the following:
and then press ENTER.
5.) Follow the instructions that appear on the screen to restore your computer to a functional state by choosing a date and time before the current problem came about.
Please note: If restored while in Safe Mode, the restoration cannot be undone..
Let me know if the results are successful and you can boot the computer into normal mode once again.
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