Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

PC won't reset (Resolved)

- - - - -

Best Answer phillpower2 , 08 December 2015 - 05:16 PM

Sounds like either a corrupt OS or a flaky HDD. Do you happen to know if there is a recovery partition on the HDD, if there is, it will reinstall the original OS so you will need to update it... Go to the full post »


  • Please log in to reply

#1
76broadband

76broadband

    Member

  • Member
  • PipPip
  • 50 posts

I decided to reset my PC. The percentage seems to be stuck at 25% (it's been stuck for about 48 hours). Is this normal, and if not, will stopping it harm anything?


Edited by 76broadband, 08 December 2015 - 04:13 PM.

  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,040 posts

:welcome:   76broadband,

 

No that is not normal behaviour.

 

Couple of questions if I may;

 

Why did you need to try a reset, were you already having problems.

 

Was Windows 10 an upgrade from an earlier OS such as 7, 8/8.1, a fresh installation from disk or a pre install on a new computer.

 

Please provide information about your computer, this includes  is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial).

 

Tip

To ensure that you receive notification of any reply to your thread please click on the Follow this topic tab, top right corner above your OP.


  • 0

#3
76broadband

76broadband

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts

:welcome:   76broadband,

 

No that is not normal behaviour.

 

Couple of questions if I may;

 

Why did you need to try a reset, were you already having problems.

 

Was Windows 10 an upgrade from an earlier OS such as 7, 8/8.1, a fresh installation from disk or a pre install on a new computer.

 

Please provide information about your computer, this includes  is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial).

 

Tip

To ensure that you receive notification of any reply to your thread please click on the Follow this topic tab, top right corner above your OP.

I wanted to reset, because it was running pretty slow, and I wanted to start over with the OS. It's a Toshiba Satellite C655-S5049. The Windows 10 OS installed is an upgrade from Windows 7.


  • 0

#4
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,040 posts
✓  Best Answer

Sounds like either a corrupt OS or a flaky HDD.

 

Do you happen to know if there is a recovery partition on the HDD, if there is, it will reinstall the original OS so you will need to update it and then reinstall W10.

 

Only try the following if there is no data on the HDD that you would like to try and back up, post back here if there is.

 

See pages 4, 5, 6, and 7 here if no joy see here

 

Going offline now as I have an early start in the morning but will check back around 2.15pm UK time tomorrow, good luck.


  • 0

#5
76broadband

76broadband

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts

Sounds like either a corrupt OS or a flaky HDD.

 

Do you happen to know if there is a recovery partition on the HDD, if there is, it will reinstall the original OS so you will need to update it and then reinstall W10.

 

Only try the following if there is no data on the HDD that you would like to try and back up, post back here if there is.

 

See pages 4, 5, 6, and 7 here if no joy see here

 

Going offline now as I have an early start in the morning but will check back around 2.15pm UK time tomorrow, good luck.

Thank you very much for your help; the problem is now resolved


  • 0

#6
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,040 posts

Glad to hear that all is now well  :) care to share how the problem was corrected so that it may help others with the same or a similar issue.

 

You are welcome btw  :)


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP