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PC restart when playing games

computer games software PC restart when playing games graphic card overheating

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#1
ric12345

ric12345

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My computer processor is i3-2100 3.1ghz with 4 GB ram and 4gb NVIDIA GEFORCE GT 630 version 358.91. when i play games like Assassian's creed, WWE 2015, or other high end games my computer automatically shutdown. computer restart when graphic card temperature goes to 104 Degree. what can i do to resolve this thing and will enjoys my high end games . 


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#2
phillpower2

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:welcome:   ric12345,

 

Tip

To ensure that you receive notification of any reply to your thread please click on the Follow this topic tab, top right corner above your OP.

 

Your thread has been moved here as it is not a games console issue.

 

Your computer is overheating and being shut down to protect the CPU and GPU from frying, the overheating may be being caused by an inadequate cooling system and/or a weak or flaky power supply, your system specs are also on the low side for playing high end games, see recommended specs here

 

What is the brand and model name or number of the PSU.

 

Is the computer a custom build or a brand name such as Dell or HP, if yes, post the brand and model name or number.

 

Is your OS 32 or 64-bit.

 

Please take expanded screenshots and only use the method below to attach them.

 

Download Speedfan and install it.  Once it's installed, run the program and post here the information it shows.  The information I want you to post is the stuff that is circled in the example picture I have attached.

If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

 

speedfan.png

 (this is a screenshot from a vista machine)

 

Download then run HWMonitor and post a screenshot so that we have a comparison to the Speedfan results, details from here

 

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.


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#3
phillpower2

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Not heard back from you ric12345, do you still require assistance or is the issue now resolved, an update would be appreciated.


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#4
ric12345

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Hello Phillpower2 
 
   Thanks For Your Reply and sorry for my late reply..... I Know my system specs is low so thats why I play all games in low Graphics......
 
 I have Iball PSU........And CPU also Build From Iball Company......
 I Am Using Windows 8.1 Enterprises 64 Bit 
 
Temp.jpg
 
 
Info.jpg

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#5
phillpower2

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Hello ric12345,

 

No worries, we understand that you may have other things going on that are more important  :thumbsup:

 

 I have Iball PSU........And CPU also Build From Iball Company......

 

 

Not the best or any where near it I'm afraid  :no:

 

Can we have the requested HWMonitor screenshot and if possible a link to the computer that you purchased please, would like to check the cooling fan arrangement etc.


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#6
phillpower2

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Not heard back from you ric12345, do you still require assistance or is the issue now resolved, an update would be appreciated.


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#7
ric12345

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Extremely sorry about late reply, because i was gone somewhere and there was not Internet connection....So i was unable to give you reply :(

 

 

Here are that Screen shoot which you wanted of Open Hardware Monitor  :)

Attached Thumbnails

  • HWM1.jpg
  • HWM2.jpg
  • Untitled-3.jpg
  • Untitled-4.jpg
  • Untitled-5.jpg

Edited by ric12345, 09 January 2016 - 11:45 PM.

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#8
phillpower2

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Your video card is ok for playing Assassins Creed but not for games as intensive as FIFA type football games and WWE 2K15 etc, the video card because it is too weak will struggle to keep up which is causing it to heat up, the card will also be drawing more power from the PSU which will also be heating up, this is what is causing the computer to shut down and with the added downside that the heat will be damaging your other hardware such as the MB, CPU, Ram and HDD.

 

Can we have the requested HWMonitor screenshot and if possible a link to the computer that you purchased please, would like to check the cooling fan arrangement etc.

 

Edit to add;

 

No voltages reported by HWMonitor either which doesnt help, try checking them in the BIOS if they are available, see below;

 

Please restart your computer and check the temperatures/voltages in the BIOS, no screenshot is required just make a note of the temperatures and the +3.3V, +5V and the +12V and post them with your next reply.
 
NB: BIOS voltage readings.
The readings are not conclusive in the BIOS as the computer is under the least amount of load, if they are higher or lower than what they should be though it does suggest a PSU problem.

 

 


Edited by phillpower2, 10 January 2016 - 05:54 AM.
As per the above.

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