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Msi Z97-G45 Usb problems ( restarts) [Resolved]


Best Answer phillpower2 , 18 December 2015 - 04:19 PM

Only one of the dumps is of any use as the rest are almost two months old. MODULE_NAME: e22w7x64 IMAGE_NAME:  e22w7x64.sys DEBUG_FLR_IMAGE_TIMESTAMP:  5332f945 FAILURE... Go to the full post »


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#1
johnny15

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Hello Everyone!

 

Here I am again, and I guess bad luck keeps following me!

After 8 years I decided to upgrade my computer, with the help of some guys here I got the following system ( you will find it at the end of the topic )

I installed everything fine, formated the previous hdd and started with a new installation of win 7 64bit on the SSD
1 or 2 days after I realized that when I forget the external hdd pluged in  the pc gets stuck on the loading screen and then restarts (when i removed the external HDD it started normally sometimes I get a blue screen, you will find it attached here).

So I did a little bit of searching on google and found that disabling usb debugging will solve the problem, ( in fact it did, but now I have another problem, my gaming controller doesn't work unless I unplug it and plug it in again, and sometimes when i plug in the external hdd keyboard doesn't work and i have to unplug it and plug it in again to work.)

I forgot to mention that I updated the bios and installed the latest motherboard drivers.

I'd like your help here guys because most of the people I asked don't know anything about that problem

thanks a lot for your time and sorry for the length of my post + my bad english

 

PC SPECIFICATIONS

CPU : i5 4690K

Motherboard: MSI Z97-G45 Gaming

RAM: G.SKILL Sniper 8GB (2x4GB) DDR3 1866MHz CL9

Graphics Card: ASUS GTX750TI-OC-2GD5 GeForce GTX 750 Ti 2GB

 

PSU :  ETASIS ET650 GAMING POWER SUPPLY 650W

Operating System: Windows 7 64Bit

Monitor: Samsung Syncmaster 2032BW 20’’

 

HDD1: Samsung Evo 850 260 Gb

HDD2 : Sata II 320GB Seagate

HDD3: 1ΤΒ Western Digital


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#2
phillpower2

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Hello again johnny15,

 

Tip

To ensure that you receive notification of any reply to your thread please click on the Follow this topic tab, top right corner above your OP.

 

The following from one of your earlier threads here

 

PS: the Psu is 7 years old, 

 

 

To which my reply was;

 
I would definitely not use such an old PSU near any new and expensive hardware 

 

 

Your PSU will be weak with age and use and will not be able to to support all of your hardware.

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 
 

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#3
johnny15

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Hi Phillpower2!

Yeah I remember that,

PSU is the next thing I am going to change but i am low on budget at the moment,

I believe at the begging of January I am going to get new one ;D

700W should be fine ?

 


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#4
phillpower2

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The quality of the brand of PSU determines what a power supply can stably produce, 700W sounds great but junk brands that claim to produce 700W do`nt get anywhere near that, an example here 552W it produced when independently tested, complete junk  :(

 

My advice is to wait until you get a decent PSU before connecting any external USB devices to your computer, check the links in my sig for sources of PSU information.

 

Have you not got any dump files for us?


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#5
johnny15

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:o I thought that I uploaded some :D

Here you are

Attached Files


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#6
phillpower2

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Please upload the dumps as previously described, we do not use rar;

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 

 

 


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#7
johnny15

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ah sorry didn't know that, I hope It's correct now

 

Attached Files


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#8
phillpower2

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✓  Best Answer

Only one of the dumps is of any use as the rest are almost two months old.

 

MODULE_NAME: e22w7x64
 
IMAGE_NAME:  e22w7x64.sys
 
DEBUG_FLR_IMAGE_TIMESTAMP:  5332f945
 
FAILURE_BUCKET_ID:  X64_0xD1_e22w7x64+70c0

 

 

The above is from a crash dated Dec 16th 2015 and points towards your Killer E2205 PCI-E Gigabit Ethernet Controller from Qualcomm Atheros, download and save the latest driver for the device, uninstall the current driver, restart in Safe Mode only,install the new driver, restart and test..


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#9
johnny15

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they are older because I got used to the problem and disabled the usb legacy support at that date,
 when I'ts enabled i get the blue screens and the restart problems.

I'll try your solution, found something like that https://forum-en.msi...?topic=178064.0, hope it works :D

I'll reply as soon as possible


Edited by johnny15, 19 December 2015 - 09:30 AM.

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#10
phillpower2

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No worries, reply when you can  :thumbsup:


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#11
johnny15

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What can I say Phill you are awesome ! reinstalled the usb 3.0  drivers and the killer network and no blue screens :D everything is fine

thanks a lot mate!

Now for the last question I found this one http://www.evga.com/...=120-G1-0650-XRwill it work fine ?

or do you have anything else to suggest?


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#12
phillpower2

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Glad to hear that all is now well and thank you for letting us know  :thumbsup:

 

That is a very good PSU and this is reflected by it having a 10 year warranty, I couldn't find better for the same price but did find the same PSU with a $20 mail in rebate offer from EVGA, see here

 

As ever you are most welcome btw and thank you for your kind words  :blush:

 

NB: One last nag, please make sure that if you have not done so already that you create a new restore point now that the computer is stable.


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#13
johnny15

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Ok I did the system restore, Everything seems to be working fine for now

thanks a lot for your help again phillpower! ;D


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#14
phillpower2

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You are most welcome and thanks for the follow up  :)  :thumbsup:

 

If we don`t hear back from you within the week we can hopefully consider the issue resolved.


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#15
johnny15

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Yup If anything ocurs I'll tell you ;)


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