[viking777]

Ever since I installed software for my HP psc 2115 all-in-one Printer I have had a problem at shutdown, where I'm told hpoevm08.exe is not responding; so I have to End Process manually before XP shutdown completes. I tried downloading a 'fix' from HP but this doesn't work. Worked fine on Win98. Any ideas?

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Did you change the drivers to XP

http://h10025.www1.h...en&cc=us&os=228

[Retired Tech]

Did you change the drivers to XP

http://h10025.www1.h...en&cc=us&os=228

[viking777]

Not knowingly, meaning I just re-ran the hp installation CD supplied with the printer (disk v 2.1.0) which says it is an XP version. It looks like the full driver download offered on the link page you gave me is the same version (2.1.0) as my disk. Is it worth the 166MB download do you reckon?

[Retired Tech]

Not if you have the disc with the same version, unless you have broadband and nothing else to do.

I suggested checking the driver since you mentioned 98 and it would have used different ones.

You could ask HP if they know anything, it could be the fix was duff, and it might be worth reinstalling it.

If reinstalling the fix does not work, uninstall the printer software then have a look at TuneUp Trial

http://www.tuneup.com

Run disc clean up then registry clean up then click optimize to run reg defrag which needs a reboot, after the reboot, run Windows defragmenter then reinstall the printer software

[viking777]

I tried hp and they seem to be in a state of denial! I'll try what you suggest and get back. Thanks Keith.

[Novell]

I tried hp and they seem to be in a state of denial! I'll try what you suggest and get back. Thanks Keith.

You should uninstall all of the HP related program/drivers and reinstall it. I agree with Keith about running disk cleanup and defrag. It's not a bad idea doing disk cleanup and defrag on a regular basis.

Edited by Novell, 15 June 2005 - 10:53 PM.

[viking777]

Okay, your comments noted. Thanks.

[viking777]

Ran disc clean up and registry cleanup. Ran reg defrag , win defrag and reinstalled hp printer software. Result: TOTAL SUCCESS. Thanks guys.

[Novell]

Ran disc clean up and registry cleanup. Ran reg defrag , win defrag and reinstalled hp printer software. Result: TOTAL SUCCESS. Thanks guys.

I'm glad to hear that your computer is back to normal, maybe even better than before. Disk cleanup and defrag are a must these days.