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Computer crash after windows 10 installation.

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#1
angeloaere

angeloaere

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Hello guys, i need some help.

 

It started a month ago, my computer was slow and took too much time to boot, i used windows 7 at that time. So i decided to format it and upgrade to windows 10. Everything was going fine i successfully installed it, used for 2 or 3 days, and when i was playing a game (League of legends) suddenly the screen froze and blacked out (it happened before upgrading a few times, and didn't completly broke the boot, that's why i posted it here) and i had to restart manually, then at windows start up the video was distorted with display bugs but i could still move the cursor and put my password, at welcome screen it froze and i had to restart again. I didnt know what to do so i made a bootable usb with windows 10 setup and installed it once again, worked for 2-3 days and yesterday it froze while i was playing Starcraft 2, the same exact thing happened, even the welcome screen part. I thougt it was windows 10 and reinstalled windows 7 today but it froze again at restart after downloading video drivers and i couldnt boot windows(same video distortion problem).

 

I think the problem here is my video card which is a Radeon 7800 HD Series, i tried cleaning it and checked all hardware but didnt find the problem, it also works perfectly on safe mode. I don't have any ideo of what to do right now, would apreciate any help.

 

 

Mother Board: ASUS 1155 P8Z77-V LX2

Processor: Intel Core i5 3570 LgA1155 3.4 GHZ/6MB

Video Card: Radeon 7800 HD Series

 

Thanks.


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#2
AlicePhoebe

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I suggest you to update Display drivers and check if it helps.

Steps to update Display drivers:
Press Windows + X keys and select Device Manager.
Expand Display drivers.
Right click on the driver and then click on properties. Check do you find any error message under Display status.
Then right click on the driver and select Update driver software.
Also try to install all the latest drivers from the manufacturer's website.

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#3
angeloaere

angeloaere

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I suggest you to update Display drivers and check if it helps.

Steps to update Display drivers:
Press Windows + X keys and select Device Manager.
Expand Display drivers.
Right click on the driver and then click on properties. Check do you find any error message under Display status.
Then right click on the driver and select Update driver software.
Also try to install all the latest drivers from the manufacturer's website.

 

 

I did that and it is working again, thanks. But now when i try to install the latest video driver from amd's site and it dont recognize my video card, it says theres no configuration to be defined with AMD Catalyst Control Center. I checked dxdiag and my video card is not listed there, i don't know if this is because there is no driver installed.

 

I don't know how to fix this, any help would be appreciated.


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