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Can't run any security software [Solved]


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#16
netwalker1

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I can't still run any product from malwarebytes and junkware removal tool


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#17
BrianDrab

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Thanks. OK, to narrow down the issue further, please perform a Clean Boot following the instructions at the following link. This is not the same thing as safe mode. Then let me know if you are able to run any security software.

 

https://support.micr...en-us/kb/929135


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#18
netwalker1

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Thanks Very much @BrianDrab for assistance and support, I opened a thread at malwarebytes forum since i couldn't run any malwarebytes tool,

after much test running i there as i did here, my helper there told me to uninstall malwarebytes in safe mode then i should run mbam-clean then

install malwarebytes again, it worked, now i can also run jrt, guessing i wasn't infected, i guess my problem would be my installation of initial malwarebytes

went wrong, again Thanks very much for help and support, i really appreciate


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#19
BrianDrab

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Thanks for letting me know! Take care.


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#20
BrianDrab

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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