[Guevara]

Hey guys,

I stumbled onto this forum after having real trouble with the ABI network pop-ups.

Right, after 1) CleanUp!, Ad-aware, CWShredder, Spybot S&D scans
2) Trend Housecall & Activescan

Here is my

Ewido Security Suite Log

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 12:41:55, 15/06/2005
+ Report-Checksum: 7286A197

+ Date of database: 15/06/2005
+ Version of scan engine: v3.0

+ Duration: 41 min
+ Scanned Files: 84798
+ Speed: 33.99 Files/Second
+ Infected files: 11
+ Removed files: 10
+ Files put in quarantine: 10
+ Files that could not be opened: 0
+ Files that could not be cleaned: 1

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\

+ Scan result:
C:\Documents and Settings\Joseph Macdonald\Cookies\joseph macdonald@com[2].txt -> Spyware.Tracking-Cookie -> Error during cleaning
C:\WINNT\system32\CdmFiles\__delete_on_reboot____delete_on_reboot__wiesktexjo.dll -> Spyware.SmartPops -> Cleaned with backup
C:\WINNT\system32\DrPMon.dll_tobedeleted -> Trojan.Agent.db -> Cleaned with backup
C:\WINNT\system32\Eag1q5.exe -> TrojanDownloader.VB.em -> Cleaned with backup
C:\WINNT\system32\Gdmhwa.exe -> TrojanDownloader.VB.em -> Cleaned with backup
C:\WINNT\system32\Goy384g9.exe -> TrojanDownloader.VB.em -> Cleaned with backup
C:\WINNT\system32\Mqrl425.exe -> TrojanDownloader.VB.em -> Cleaned with backup
C:\WINNT\system32\rmvzppj.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINNT\system32\Tpws.exe -> TrojanDownloader.VB.em -> Cleaned with backup
C:\WINNT\system32\YawM8.exe -> TrojanDownloader.VB.em -> Cleaned with backup
C:\WINNT\system32\Zvcyl.exe -> TrojanDownloader.VB.em -> Cleaned with backup


::Report End

---------------------------------------------------------

HJT Log

---------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 12:54:01, on 15/06/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\AMD\Cool'n'Quiet\GemServ.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\system32\internat.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: (no name) - {C433FA0F-7BE1-4DD8-4696-E490E89F5B0A} - C:\WINNT\system32\CdmFiles\wiesktexjo.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ABIT uGuru] C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ME] C:\documents and settings\joseph macdonald\local settings\temp\ME.exe
O4 - HKLM\..\Run: [o5] C:\winnt\system32\o5.exe
O4 - HKLM\..\Run: [ERw.exe] c:\winnt\system32\ERw.exe
O4 - HKLM\..\Run: [3] c:\documents and settings\joseph macdonald\local settings\temp\3.exe
O4 - HKLM\..\Run: [VFlwYk.exe] c:\winnt\system32\VFlwYk.exe
O4 - HKLM\..\Run: [RKkyo] C:\documents and settings\joseph macdonald\local settings\temp\RKkyo.exe
O4 - HKLM\..\Run: [3y] C:\winnt\system32\3y.exe
O4 - HKLM\..\Run: [M9HJ] C:\documents and settings\joseph macdonald\local settings\temp\M9HJ.exe
O4 - HKLM\..\Run: [keYRZ] C:\winnt\system32\keYRZ.exe
O4 - HKLM\..\Run: [RBeu.exe] c:\winnt\system32\RBeu.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [utprfmg] c:\winnt\system32\sdofmsz.exe
O4 - HKLM\..\Run: [KS] C:\documents and settings\joseph macdonald\local settings\temp\KS.exe
O4 - HKLM\..\Run: [HYsL7Nq] C:\winnt\system32\HYsL7Nq.exe
O4 - HKLM\..\Run: [BUByIg] C:\winnt\system32\BUByIg.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Joseph Macdonald\Desktop\CWShredder.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: AMD PowerNow! ™ Technology Service (GemServ) - Advanced Micro Devices - C:\Program Files\AMD\Cool'n'Quiet\GemServ.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe (file missing)

---------------------------------------------------------

Regards,

G

[Advertisements]

Welcome Guevara to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

***

download the Killbox.
Unzip it to the desktop but do NOT run it yet.

***

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

***

Next please run HijackThis, click Scan, and check:

O2 - BHO: (no name) - {C433FA0F-7BE1-4DD8-4696-E490E89F5B0A} - C:\WINNT\system32\CdmFiles\wiesktexjo.dll (file missing)

O4 - HKLM\..\Run: [ME] C:\documents and settings\joseph macdonald\local settings\temp\ME.exe

O4 - HKLM\..\Run: [o5] C:\winnt\system32\o5.exe

O4 - HKLM\..\Run: [ERw.exe] c:\winnt\system32\ERw.exe

O4 - HKLM\..\Run: [3] c:\documents and settings\joseph macdonald\local settings\temp\3.exe

O4 - HKLM\..\Run: [VFlwYk.exe] c:\winnt\system32\VFlwYk.exe

O4 - HKLM\..\Run: [RKkyo] C:\documents and settings\joseph macdonald\local
settings\temp\RKkyo.exe

O4 - HKLM\..\Run: [3y] C:\winnt\system32\3y.exe

O4 - HKLM\..\Run: [M9HJ] C:\documents and settings\joseph macdonald\local settings\temp\M9HJ.exe

O4 - HKLM\..\Run: [keYRZ] C:\winnt\system32\keYRZ.exe

O4 - HKLM\..\Run: [RBeu.exe] c:\winnt\system32\RBeu.exe

O4 - HKLM\..\Run: [utprfmg] c:\winnt\system32\sdofmsz.exe

O4 - HKLM\..\Run: [KS] C:\documents and settings\joseph macdonald\local settings\temp\KS.exe

O4 - HKLM\..\Run: [HYsL7Nq] C:\winnt\system32\HYsL7Nq.exe

O4 - HKLM\..\Run: [BUByIg] C:\winnt\system32\BUByIg.exe

Close all open windows except for HijackThis and click Fix Checked.

***

Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

c:\documents and settings\joseph macdonald\local settings\temp\3.exe
C:\documents and settings\joseph macdonald\local settings\temp\KS.exe
C:\documents and settings\joseph macdonald\local settings\temp\M9HJ.exe
C:\documents and settings\joseph macdonald\local settings\temp\ME.exe
C:\documents and settings\joseph macdonald\local settings\temp\RKkyo.exe
C:\winnt\system32\3y.exe
C:\winnt\system32\BUByIg.exe
c:\winnt\system32\ERw.exe
C:\winnt\system32\HYsL7Nq.exe
C:\winnt\system32\keYRZ.exe
C:\winnt\system32\o5.exe
c:\winnt\system32\RBeu.exe
c:\winnt\system32\sdofmsz.exe
c:\winnt\system32\VFlwYk.exe

Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

Make sure to reboot back to save mode.

***

Run a scan using Ewido, save the log.

***

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

[g2i2r4]

Welcome Guevara to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

***

download the Killbox.
Unzip it to the desktop but do NOT run it yet.

***

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

***

Next please run HijackThis, click Scan, and check:

O2 - BHO: (no name) - {C433FA0F-7BE1-4DD8-4696-E490E89F5B0A} - C:\WINNT\system32\CdmFiles\wiesktexjo.dll (file missing)

O4 - HKLM\..\Run: [ME] C:\documents and settings\joseph macdonald\local settings\temp\ME.exe

O4 - HKLM\..\Run: [o5] C:\winnt\system32\o5.exe

O4 - HKLM\..\Run: [ERw.exe] c:\winnt\system32\ERw.exe

O4 - HKLM\..\Run: [3] c:\documents and settings\joseph macdonald\local settings\temp\3.exe

O4 - HKLM\..\Run: [VFlwYk.exe] c:\winnt\system32\VFlwYk.exe

O4 - HKLM\..\Run: [RKkyo] C:\documents and settings\joseph macdonald\local
settings\temp\RKkyo.exe

O4 - HKLM\..\Run: [3y] C:\winnt\system32\3y.exe

O4 - HKLM\..\Run: [M9HJ] C:\documents and settings\joseph macdonald\local settings\temp\M9HJ.exe

O4 - HKLM\..\Run: [keYRZ] C:\winnt\system32\keYRZ.exe

O4 - HKLM\..\Run: [RBeu.exe] c:\winnt\system32\RBeu.exe

O4 - HKLM\..\Run: [utprfmg] c:\winnt\system32\sdofmsz.exe

O4 - HKLM\..\Run: [KS] C:\documents and settings\joseph macdonald\local settings\temp\KS.exe

O4 - HKLM\..\Run: [HYsL7Nq] C:\winnt\system32\HYsL7Nq.exe

O4 - HKLM\..\Run: [BUByIg] C:\winnt\system32\BUByIg.exe

Close all open windows except for HijackThis and click Fix Checked.

***

Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

c:\documents and settings\joseph macdonald\local settings\temp\3.exe
C:\documents and settings\joseph macdonald\local settings\temp\KS.exe
C:\documents and settings\joseph macdonald\local settings\temp\M9HJ.exe
C:\documents and settings\joseph macdonald\local settings\temp\ME.exe
C:\documents and settings\joseph macdonald\local settings\temp\RKkyo.exe
C:\winnt\system32\3y.exe
C:\winnt\system32\BUByIg.exe
c:\winnt\system32\ERw.exe
C:\winnt\system32\HYsL7Nq.exe
C:\winnt\system32\keYRZ.exe
C:\winnt\system32\o5.exe
c:\winnt\system32\RBeu.exe
c:\winnt\system32\sdofmsz.exe
c:\winnt\system32\VFlwYk.exe

Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

Make sure to reboot back to save mode.

***

Run a scan using Ewido, save the log.

***

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

[Guevara]

Right, I get most of that.

However, the zipped Nailfix I dled via the link provided couldn't be unzipped.

Also,

"Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C"

Which file paths?

====================================
c:\documents and settings\joseph macdonald\local settings\temp\3.exe
C:\documents and settings\joseph macdonald\local settings\temp\KS.exe
C:\documents and settings\joseph macdonald\local settings\temp\M9HJ.exe
C:\documents and settings\joseph macdonald\local settings\temp\ME.exe
C:\documents and settings\joseph macdonald\local settings\temp\RKkyo.exe
C:\winnt\system32\3y.exe
C:\winnt\system32\BUByIg.exe
c:\winnt\system32\ERw.exe
C:\winnt\system32\HYsL7Nq.exe
C:\winnt\system32\keYRZ.exe
C:\winnt\system32\o5.exe
c:\winnt\system32\RBeu.exe
c:\winnt\system32\sdofmsz.exe
c:\winnt\system32\VFlwYk.exe
==============================

Those ones?

Regards,

G

[g2i2r4]

You did download the nailfix.zip? Doubleclick the file and it should open.

And yes, those are the files. Select all of them in the notepad file. Then copy it, go to Killbox and move on with the advise.

Good luck.

[Guevara]

Nope, still no luck with Nailfix.

Attached Thumbnails

• 

[Guevara]

OK, have succesfully obtained one from a differant location.

http://www.techmonke...les/nailfix.zip

[g2i2r4]

Can you tell me how you heard of that link?

The creator is hosting it only through the link I gave you.

[Guevara]

Hello,

Having a slight problem here. When I tried to boot in Safe mode, it made comments about being unable to do so, with a big blue STOP screen. It made referances to BIOS shadowing etc and hardware that isn't properly installed that could be the reason for this. It said reboot, so I did, then set-up suddenly popped up and something about optimised defaults selected. Now my mouse isn't on the screen at all, and i've had to use my keyboard to get to this page to reply.

What's going on?

Regards,

G

[Guevara]

Yeah, the link was from

http://forums.maddok...?showtopic=4730

Cor, this kb work is tough.

[g2i2r4]

Sorry for not getting back to you earlier.


Are you using a wireless mouse (that won't work in safe mode).

Can you give more info, are there errors appearing (please tell me the message including the errornumbers).

[Guevara]

I'm afraid I won't be able to reply or continue with this process for a few days, I'll reply as soon as I'm able to follow your advice again.

Just I'm gonna be away,

thanks for what you've done so far,

Regards,

Guevara

[g2i2r4]

No problem, I'll be here when you return. Just reply and I'll come running.

[Guevara]

Right, back on track with this.

Still unable to boot into safe mode, here is the error message, with consistent formatting.

*** STOP: 0x0000000A (0xEB917354,0x000000FF,0x00000001,0x80464079)
IRQL_NOT_LESS_OR_EQUAL

*** Address 80464079 base at 80400000, DateStamp 42258bd8 - ntoskrnl.exe

[g2i2r4]

I'm consulting my collegue. I'll get back to you as soon as possible.

[g2i2r4]

Can you tell me when this started?
Was it after you changed something, tweaked the computer, add/remove new hardware. In general, what happend in the minutes prior to the first sighting of this message?