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Ethernet unidentified network no internet acces


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#1
QuantumChris

QuantumChris

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Hello! I've having a tragic issue with my desktop PC my ethernet is not working I've done many things restart modem, router, uplug, reinstall drivers, did that weird iconfig /release ipconfig /renew and to no success. It says Unidentified network no internet access. I still get the ethernet cable on the back a solid green and flashing yellow-orange. My NIC is a Realtek PCIe GBE Family Controller I have a MSI 970a-g46 motherboard. It seems that I'm being auto configured a IPv4 address 169.254.x.x. I'll go ahead show you what I see when I run cmd as administrator and type ipconfig

 

Windows IP Configuration

 

 

Ethernet adapter Ethernet:

 

    Connection-specific DNS Suffix . :

    Link-local IPv6 Address . . . . . . . : fe80: :7195 : 4de1 : 59ab : a8ac%5

    Auto-configuration IPv4 Address : 169.254.168.172

    Subnet Mask . . . . . . . . . . . . . . . : 255.255.0.0

    Default Gateway . . . . . . . . . . . . :

 

And that's it I never touch the proxy stuff so. I turned off "Turn off device to save power" in device manager. I tried to update drivers nothing. I don't know if my mobo NIC card is fried but it doesn't seem like it if it's giving me light. Please help.


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#2
SleepyDude

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Hi :welcome:

I have a strange suggestion for you but its something that solved problems several times...

Disconnect the power cord from the outlet and then press the Power Button two times for electrical discharge all the energy from the computer.

Reconnect the power cord and start the computer, check if the problem is solved.


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#3
QuantumChris

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Hi :welcome:

I have a strange suggestion for you but its something that solved problems several times...

Disconnect the power cord from the outlet and then press the Power Button two times for electrical discharge all the energy from the computer.

Reconnect the power cord and start the computer, check if the problem is solved.

Nope didn't work I troubleshoot my computer it says one or more network protocols are missing. It tried to fix it but it didn't work. I tried using my old wireless adapter. It did not wanna connect to a network it detected but would connect so it's definetly my desltop if I figure out how to fix my network protocol


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#4
SleepyDude

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Do you have access to another computer to download some tools?

 

Also tell me what is the Operating System you have?


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#5
QuantumChris

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Do you have access to another computer to download some tools?

 

Also tell me what is the Operating System you have?

Yes I do I have windows 10 64 bit pro


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#6
SleepyDude

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You have to use a flash drive to transfer the files, the programs can run directly from the flash drive.

 

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices (select Only Problems)
  • List Restore Points

Click on Go.

Post the resulting log in your next reply.

 

 

Let's check some windows critical services...


Download Farbar Service Scanner and save the file to the Desktop.

  • Run FSS
  • Check all the options
  • click Scan

Post the generated log in your reply.
 

 


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#7
QuantumChris

QuantumChris

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You have to use a flash drive to transfer the files, the programs can run directly from the flash drive.

 

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices (select Only Problems)
  • List Restore Points

Click on Go.

Post the resulting log in your next reply.

 

 

Let's check some windows critical services...


Download Farbar Service Scanner and save the file to the Desktop.

  • Run FSS
  • Check all the options
  • click Scan

Post the generated log in your reply.
 

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Dale (administrator) on 23-12-2015 at 09:35:09
Running from "E:\"
Microsoft Windows 10 Pro  (X64)
Model: MS-7693 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Dale-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : D8-CB-8A-3C-19-F7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7195:4de1:59ab:a8ac%5(Preferred) 
   Autoconfiguration IPv4 Address. . : 169.254.168.172(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 47762314
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-53-E0-55-D8-CB-8A-3C-19-F7
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  fec0:0:0:ffff::1
 
Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  fec0:0:0:ffff::1
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...d8 cb 8a 3c 19 f7 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link   169.254.168.172    276
  169.254.168.172  255.255.255.255         On-link   169.254.168.172    276
  169.254.255.255  255.255.255.255         On-link   169.254.168.172    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link   169.254.168.172    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link   169.254.168.172    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  5    276 fe80::/64                On-link
  5    276 fe80::7195:4de1:59ab:a8ac/128
                                    On-link
  1    306 ff00::/8                 On-link
  5    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/23/2015 08:50:16 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (12/23/2015 07:21:18 AM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 7.14.0.106, time stamp: 0x564b2728
Faulting module name: ntdll.dll, version: 10.0.10586.20, time stamp: 0x5654262a
Exception code: 0xc0000005
Fault offset: 0x00053d26
Faulting process id: 0x1a70
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3
Faulting package full name: Skype.exe4
Faulting package-relative application ID: Skype.exe5
 
Error: (12/22/2015 10:34:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: jucheck.exe, version: 2.8.60.27, time stamp: 0x55c117d5
Faulting module name: jucheck.exe, version: 2.8.60.27, time stamp: 0x55c117d5
Exception code: 0x40000015
Fault offset: 0x00052d24
Faulting process id: 0x39b8
Faulting application start time: 0xjucheck.exe0
Faulting application path: jucheck.exe1
Faulting module path: jucheck.exe2
Report Id: jucheck.exe3
Faulting package full name: jucheck.exe4
Faulting package-relative application ID: jucheck.exe5
 
Error: (12/22/2015 10:29:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: Creative Cloud.exe, version: 3.3.0.151, time stamp: 0x55fab2fa
Faulting module name: ContainerUI.dll, version: 3.3.0.151, time stamp: 0x55fab383
Exception code: 0xc0000005
Fault offset: 0x00016870
Faulting process id: 0x18c8
Faulting application start time: 0xCreative Cloud.exe0
Faulting application path: Creative Cloud.exe1
Faulting module path: Creative Cloud.exe2
Report Id: Creative Cloud.exe3
Faulting package full name: Creative Cloud.exe4
Faulting package-relative application ID: Creative Cloud.exe5
 
Error: (12/22/2015 07:05:11 PM) (Source: Application Hang) (User: )
Description: The program nsbu.exe version 13.0.2.6 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 7f8
 
Start Time: 01d1399125d42f1b
 
Termination Time: 34
 
Application Path: C:\Program Files (x86)\Norton Security with Backup\Engine\22.5.5.15\nsbu.exe
 
Report Id: 33625a6b-a911-11e5-9c11-d8cb8a3c19f7
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (12/22/2015 06:43:41 PM) (Source: Application Hang) (User: )
Description: The program javaw.exe version 8.0.600.27 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 35a4
 
Start Time: 01d13d1adeac7d61
 
Termination Time: 33
 
Application Path: C:\Program Files\Java\jre1.8.0_60\bin\javaw.exe
 
Report Id: 325a6ad0-a90e-11e5-9c11-d8cb8a3c19f7
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (12/21/2015 02:01:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Photos.exe, version: 15.1208.10480.0, time stamp: 0x56672acc
Faulting module name: twinapi.appcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f5
Exception code: 0xc000027b
Fault offset: 0x000000000004b199
Faulting process id: 0x2908
Faulting application start time: 0xMicrosoft.Photos.exe0
Faulting application path: Microsoft.Photos.exe1
Faulting module path: Microsoft.Photos.exe2
Report Id: Microsoft.Photos.exe3
Faulting package full name: Microsoft.Photos.exe4
Faulting package-relative application ID: Microsoft.Photos.exe5
 
Error: (12/19/2015 10:41:37 AM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=47.0.2526.106;lang=;guid=773CFCF4F2124A75A26C9FC70E494103;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\d6b1492e-d743-45b4-8f6a-17696ba1984b.dmp
 
Error: (12/19/2015 03:43:50 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DALE-PC)
Description: Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (12/17/2015 07:44:56 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
 
System errors:
=============
Error: (12/23/2015 08:56:26 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the User Data Storage_3a67ee service to connect.
 
Error: (12/23/2015 08:56:26 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Sync Host_3a67ee service to connect.
 
Error: (12/23/2015 08:56:16 AM) (Source: Service Control Manager) (User: )
Description: The User Data Access_3a67ee service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (12/23/2015 08:56:16 AM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_3a67ee service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (12/23/2015 08:56:16 AM) (Source: Service Control Manager) (User: )
Description: The Contact Data_3a67ee service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (12/23/2015 08:56:16 AM) (Source: Service Control Manager) (User: )
Description: The Sync Host_3a67ee service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (12/23/2015 07:19:20 AM) (Source: Service Control Manager) (User: )
Description: The BstHdDrv service failed to start due to the following error: 
%%2
 
Error: (12/23/2015 07:19:20 AM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error: 
%%1058
 
Error: (12/23/2015 07:10:42 AM) (Source: Service Control Manager) (User: )
Description: The User Data Access_15d7232 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (12/23/2015 07:10:42 AM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_15d7232 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (12/23/2015 08:50:16 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (12/23/2015 07:21:18 AM) (Source: Application Error)(User: )
Description: Skype.exe7.14.0.106564b2728ntdll.dll10.0.10586.205654262ac000000500053d261a7001d13d84bbaa8f87C:\Program Files (x86)\Skype\Phone\Skype.exeC:\WINDOWS\SYSTEM32\ntdll.dll201ce427-f631-4a86-8700-48bfaf9fabb7
 
Error: (12/22/2015 10:34:06 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.8.60.2755c117d5jucheck.exe2.8.60.2755c117d54000001500052d2439b801d13d3b281dc88dC:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeC:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe356d875a-ef64-4cb6-8569-e385f69c67d7
 
Error: (12/22/2015 10:29:48 PM) (Source: Application Error)(User: )
Description: Creative Cloud.exe3.3.0.15155fab2faContainerUI.dll3.3.0.15155fab383c00000050001687018c801d13d3a7306a98cC:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exeC:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\ContainerUI.dlldb384bfc-f8c0-4600-b5c8-5999163569f6
 
Error: (12/22/2015 07:05:11 PM) (Source: Application Hang)(User: )
Description: nsbu.exe13.0.2.67f801d1399125d42f1b34C:\Program Files (x86)\Norton Security with Backup\Engine\22.5.5.15\nsbu.exe33625a6b-a911-11e5-9c11-d8cb8a3c19f7
 
Error: (12/22/2015 06:43:41 PM) (Source: Application Hang)(User: )
Description: javaw.exe8.0.600.2735a401d13d1adeac7d6133C:\Program Files\Java\jre1.8.0_60\bin\javaw.exe325a6ad0-a90e-11e5-9c11-d8cb8a3c19f7
 
Error: (12/21/2015 02:01:57 PM) (Source: Application Error)(User: )
Description: Microsoft.Photos.exe15.1208.10480.056672acctwinapi.appcore.dll10.0.10586.05632d2f5c000027b000000000004b199290801d139924d388b3bC:\Program Files\WindowsApps\Microsoft.Windows.Photos_15.1208.10480.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exeC:\WINDOWS\SYSTEM32\twinapi.appcore.dll04592ad7-46cf-4047-a122-488285b6999bMicrosoft.Windows.Photos_15.1208.10480.0_x64__8wekyb3d8bbweApp
 
Error: (12/19/2015 10:41:37 AM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=47.0.2526.106;lang=;guid=773CFCF4F2124A75A26C9FC70E494103;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\d6b1492e-d743-45b4-8f6a-17696ba1984b.dmp
 
Error: (12/19/2015 03:43:50 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DALE-PC)
Description: Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp-2144927148
 
Error: (12/17/2015 07:44:56 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-12-18 03:34:14.375
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-12 03:26:55.733
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-11 04:15:11.333
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-10 03:33:56.319
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-10 03:08:23.070
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-07 03:36:16.194
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-05 01:57:51.180
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-05 01:51:52.966
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-05 01:33:10.751
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
3DMark Demo (HKLM-x32\...\Steam App 231350) (Version:  - Futuremark)
Adobe After Effects CC 2015 (HKLM-x32\...\{147EC100-14BE-45EF-AB42-35BAEE7D02F0}) (Version: 13.5.0 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.3.0.151 - Adobe Systems Incorporated)
Adobe Photoshop CC 2015 (HKLM-x32\...\{793C2BF7-A4FE-4608-91C9-9282C5801C21}) (Version: 16.0.1 - Adobe Systems Incorporated)
Adobe Photoshop CS2 (HKLM-x32\...\Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}) (Version: 9.0 - Adobe Systems, Inc.)
Adobe Premiere Pro CC 2015 (HKLM-x32\...\{38C72D42-0672-43B1-9E05-E7631684F9A1}) (Version: 9.0.1 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{DD562794-C098-A1E5-66ED-10E8BD1C84C5}) (Version: 3.0.864.0 - Advanced Micro Devices, Inc.)
Andy OS (HKLM\...\Andy OS) (Version: 0.45.0.0 - Andy OS, Inc)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.12 - Michael Tippach)
BlueStacks App Player (HKLM-x32\...\{D7E3588F-25E6-4A93-8B1C-596F7951CA38}) (Version: 0.10.7.5601 - BlueStack Systems, Inc.)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
ControlCenter (HKLM-x32\...\{AF14F0CD-5307-4134-BDFA-15974473C1EE}_is1) (Version: 2.5.060 - MSI)
Core Temp 1.0 RC6 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Elgato Game Capture HD (HKLM-x32\...\{71300407-D447-494A-9429-FBCDE4F6532C}) (Version: 2.20.2.1059 - Elgato Systems GmbH)
FL Studio 12 (HKLM-x32\...\FL Studio 12) (Version:  - Image-Line)
FL Studio ASIO (HKLM-x32\...\FL Studio ASIO) (Version:  - Image-Line)
Futuremark SystemInfo (HKLM-x32\...\{185D7B00-8600-4716-A619-D8CBE689974B}) (Version: 4.40.560.0 - Futuremark)
Game Capture HD60 Pro v1.1.0.142.9 (HKLM-x32\...\Software_Elgato_Game Capture HD60 Pro) (Version: 1.1.0.142.9 - Elgato Systems)
Game Capture HD60 v2.1.1.3 (HKLM-x32\...\Software_Elgato_Game Capture HD60) (Version: 2.1.1.3 - Elgato Systems)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 47.0.2526.106 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
HandBrake 0.10.2 (HKLM-x32\...\HandBrake) (Version: 0.10.2 - )
IL Download Manager (HKLM-x32\...\IL Download Manager) (Version:  - Image-Line)
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
Java 8 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Logitech Gaming Software 8.76 (HKLM\...\Logitech Gaming Software) (Version: 8.76.155 - Logitech Inc.)
Magic Bullet Suite v12.0.6 (HKLM-x32\...\{99487911-8011-42BC-B594-8B02BFD32B1D}_is1) (Version: 12.0.6 - Red Giant, LLC)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSI Live Update 6 (HKLM-x32\...\{4F46CF54-47D2-41F4-B230-B0954C544420}}_is1) (Version: 6.0.025 - MSI)
MSI Super Charger (HKLM-x32\...\{7CDF10DD-A9B5-4DA3-AB95-E193248D4369}_is1) (Version: 1.2.025 - MSI)
NETGEAR WNA3100 wireless USB 2.0 adapter (HKLM-x32\...\{C2425F91-1F7B-4037-9A05-9F290184798D}) (Version: 2.2.0.4 - NETGEAR)
Node.js (HKLM-x32\...\{B716A4B0-5096-4132-A741-2D99CFF53207}) (Version: 0.12.7 - Joyent, Inc. and other Node contributors)
Norton Security with Backup (HKLM-x32\...\NSBU) (Version: 22.5.5.15 - Symantec Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.8.1 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 359.00 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 359.00 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.7.4.10 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.7.4.10 - NVIDIA Corporation)
NVIDIA Graphics Driver 359.00 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 359.00 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
OBS Multiplatform (HKLM-x32\...\OBS Multiplatform) (Version: 0.11.3 - OBS Project)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.23.1126.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7535 - Realtek Semiconductor Corp.)
Red Giant Link (HKLM-x32\...\{10F82E5B-B611-4C65-8F29-666A9EC5680A}_is1) (Version: 1.9.6.0 - Red Giant, LLC)
RIFT (HKLM-x32\...\Glyph RIFT) (Version:  - Trion Worlds, Inc.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.0240 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.7.4.10 - NVIDIA Corporation) Hidden
Skype™ 7.14 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.14.106 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Tabletop Simulator (HKLM-x32\...\Steam App 286160) (Version:  - Berserk Games)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.17 - TeamSpeak Systems GmbH)
Trapcode Suite v12.1.9 (HKLM-x32\...\{DFD2DC6B-C634-4C1C-81CC-5EF852E71CEE}_is1) (Version: 12.1.9 - Red Giant, LLC)
Trove (HKLM-x32\...\Steam App 304050) (Version:  - Trion Worlds)
Trove North America (HKLM-x32\...\Glyph Trove North America) (Version:  - Trion Worlds, Inc.)
Trove PTS-US (HKLM-x32\...\Glyph Trove PTS-US) (Version:  - Trion Worlds, Inc.)
Unity Web Player (x64) (All users) (HKLM\...\UnityWebPlayer) (Version: 4.6.6f2 - Unity Technologies ApS)
Unturned (HKLM-x32\...\Steam App 304930) (Version:  - Nelson Sexton)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WhatPulse version 2.6.3 (HKLM-x32\...\{95CC8D5F-90A1-4285-9B2D-8D0FBCFD8D0D}_is1) (Version: 2.6.3 - WhatPulse)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Winki (HKLM-x32\...\{81CF5153-38CF-41e2-AC3C-3D477C987D96}_is1) (Version: 3.2.131 - MSI)
WinRAR 5.01 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
Zoxel version 0.4.8 (HKLM-x32\...\{02032A04-CEBD-4E65-9433-A700D205AC32}_is1) (Version: 0.4.8 - Graham R King)
 
========================= Devices: ================================
 
========================= Restore Points ==================================
 
18-12-2015 01:44:39 Windows Update
 
**** End of log ****
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Farbar Service Scanner Version: 10-06-2014
Ran by Dale (administrator) on 23-12-2015 at 09:33:30
Running from "E:\"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****

  • 0

#8
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Lets run a System Check...

Press windows8_key.png + X and click Open Command Prompt (Admin)
type:

sfc /scannow

If everything is OK it should say something like "No integrity violations found" if not let me know.
 

 


  • 0

#9
QuantumChris

QuantumChris

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts

Lets run a System Check...

Press windows8_key.png + X and click Open Command Prompt (Admin)
type:

sfc /scannow

If everything is OK it should say something like "No integrity violations found"

No integrity violations found


  • 0

#10
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

No integrity violations found

 

 

Good. Did the network adapter ever worked after updating to Windows 10?

 

The network driver you installed is the one provided by MSI here?


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