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External hard drive not appearing or formatting

external hard drive

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#1
celenac

celenac

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I have a WD external hard drive and a few days ago it stopped working. The name under This PC turned from "My Passport" to "Local Disk" and an error messaged appeared when I tried opening/formatting the disk saying windows is unable to format the disk. I tried formatting it with Partition Wizard and EaseUS, but that did not work either...I tried creating a new partition using those software applications, too, but they always take a really long time. I waited overnight for a partition to be created, but when PW said it was finished creating the partition, nothing showed up. 
 
Now, not even the "Local Disk" shows up under This PC or Disk Management. I don't know what to do to format the external hard drive...

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#2
DavidNode

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It could be a virus or there is something wrong with the hard drive.


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