Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

download.trojan [RESOLVED]


  • This topic is locked This topic is locked

#1
hiram392

hiram392

    Member

  • Member
  • PipPip
  • 13 posts
:tazz: I am trying to remove "download.trojan" from a friends computer. She is running Windows XP on a fairly new Dell machine (purchased in last 6 mos.) I have tried updating Norton, SpyBot, and adaware. No luck. I even tried resetting the system back prior to seeing the trojan. This did not work either. Short of cleaning the hard drive, what shall I do next?

Jeff
  • 0

Advertisements


#2
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Hi Jeff,

Please follow the instructions here:
http://www.geekstogo..._Log-t2852.html

Regards,
  • 0

#3
hiram392

hiram392

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
That's the info I was looking for! I had seen it before, just couldn't remember where it was. I will try this and get back with you. - Thanks
  • 0

#4
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Take your time. :tazz:

I'll be around.

Regards,
  • 0

#5
hiram392

hiram392

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
:tazz: Went through the sheet...took a little time to wade through the scans.
Rebooted the system and voila! the file was gone. Thanks for the great advice, I have been trying to remove the file for her for a couple of month, without any luck.

Thanks again!
Jeff
  • 0

#6
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

Please do have a look at my site about removing and preventing spyware.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP