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XP, No sound.


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#1
samplerdave

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Hi all.
 
Some time back I had to re - install XP on my laptop.
 
Since that time the sound hasn't worked.
 
BUT, if I run the laptop from Linux via a CD the sound is fine.
 
It appears to me that I haven't got something configured correctly in XP.
 
Can someone walk me through the procedure for checking this ?
 
Oh yes, all the available updates were downloaded at the time of the re installation.
 
Thanks in advance,
 
Dave.

Edited by Naathim, 07 January 2016 - 08:03 AM.
Moved to the correct subforum

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#2
RKinner

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Make and model of your laptop?

 

Get the free version of Speccy:
 
http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Download, Save and Install it.  
 
Close all browsers and open progrms before running Speccy.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  (It will be near the top about 10 lines down.)  Save the file and close notepad  Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.

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#3
samplerdave

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Thanks for the quick response.

 

The laptop is a DELL INSPIRON.

 

Please find the attached results from SPECCY.

 

Dave.


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#4
RKinner

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No attachment.  Also I need the number (and the service tag since it's a Dell) from the label on the bottom. There are thousands of Inspiron models.


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#5
samplerdave

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Sorry, I'll try again.

 

It's a DELL 1545 - 8486

 

SVC HVS1VJ1

 

There should be an attachment with this.

Attached Files


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#6
RKinner

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Go to:

 

http://www.dell.com/...HVS1VJ1/drivers

 

Click on Chipset and download and Save 

Intel GM45 Express Chipset Family, v.9.1.1.1019, A03 

 

Then click on Audio and download and Save

IDT IDT 92HD71B, v.6.10.0.6272, A03
 
 
Close your browser and double click on the chipset utility.to install it.
 
Once it finishes double click on the Audio Driver and install it.
 
Reboot.  Did that help?

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#7
samplerdave

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The DELL site you pointed me to offers

 

..Intel GM45 Express Chipset Family, v.8.7.0.1007, A00

 

not

 

Intel GM45 Express Chipset Family, v.9.1.1.1019, A03

 

Will this work , or am I looking in the wrong place ?

 

David.


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#8
RKinner

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It's the older version but should work. I see I forgot to change the OS to XP so use what they offer you.


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#9
samplerdave

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Success.

 

Many thanks.

 

However, I'll mention (in case it is of any help to anyone else) that the audio file you suggested didn't work.  I got an error message stating it was the wrong driver for the system.

 

But the other file offered by DELL      IDT IDT 92HD71B, v,610.0.6047, A00

 

Filename R203425.exe did work.

 

Odd this, as both files were shown to be for the Inspiron 1545 and XP.

 

But all is well now.

 

Again, many thanks for walking me though the process.

 

David.


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#10
RKinner

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Thought that would be the problem.  Glad it's fixed.  Sorry Dell offered the wrong file.  Usually the service tag driver search will only show you the drivers for your PC.

 

Right click on My Computer and select Manage then Device Manager then View, Show Hidden Devices.  Look in the right pane do you see any yellow flagged entries?  Often when you reload windows from scratch you miss a few drivers that you can only get from Dell.


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#11
samplerdave

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Under Other Devices there are yellow question marks against...

 

Network controller

Video controller

Video controller (VGA compatible)

 

Would these be the ones you are referring to ?

 

David


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#12
RKinner

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Yes if they are yellow then you need to go back to that Dell page and download and install the network adapter drivers and the video/graphics driver.  That should get rid of the yellow marks after a reboot.


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