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Nothing will load, no options, no bios, nothing


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#1
Tigre

Tigre

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I'm working on a computer for a guy who is just as dumbfounded by this as I am. Neither of us can figure out just what is wrong with the computer. I believe he has windows office 2000 installed, but I'm not 100% sure. Theres a chance it might be ME. I made bootdisks for both just in case, but neither one is able to work right now.
Whenever I start up the machine, it does to a Dell screen that says "Press <tab> to view system messages". there is no other message before or after that screen unless I press Tab. When I do, it shows system information, like "Legacy mouse ENABLED", or "128 mb RAM", and the likes. Nothing else will come up, except one time. He and I were standing, facing away from the computer discussing it when I turned around and saw that it was giving me options. It asked for me to put in a bootdisk into drive A, so I put in the ME disk. We got lunch right after that, and low and behold; the power goes out from a storm. I bring the tower back to my place to work on, and I cannot get it back to the options screen. He said that he had never been able to get it there, so it's a complete mystery to us. Anyone ever have the same problems?
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#2
gerryf

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I'm not even sure what you are trying to say---windows office 2000 is not an operating system...windows me is...you have a boot disk for me (ok) but the bootdisk for office 2000?

Assuming you mean Windows 2000, the boot disk is fairly limited---intended to help you install windows, but not much else, whereas WinME is DOS (basically).

The vaious messages you are geting from the Dell machine sound like hardware bios messages and it sounds like your CMOS battery has gone missing or dead.

So, I guess I would start there--replace the little battery you find on the motherboard.
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#3
Tigre

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What type of battery is it? How much does it usually cost, or where can I get one/
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#4
gerryf

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usually less than $10.

looks like this

Posted Image

Most computer stores/hobby shops, radio shack, battery stores, online

Open your case and pull yours out--note which way it went in...there should be a number on it.
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