I was called this morning by a guy who said that he was from the technical support team of Microsoft. He said that they got a lot of errors from my PC. This sounded possible because after an install two weeks ago, my PC was a lot slower.Het let me showed a list of warnings and errors on my pc. To show more he let me type as command "support.me". From then on a lot happened on the background of my screen and I ended the connection and removed the cable from the internet. But now I can't worked any longer on that PC. I'm typing now from on an old one (an XP with a lot of problems). I need very badly my good PC back. Her's the info:
- The OS is Windows 7, 64-bits
- When I start up there is only a small window that asks for the password (I suppose the admin password that was empty before).
- I'm trying for hours to start up in the safe mode without succes, to change there the pasword. When I use several things to get in the save mode, then there comes a sreen that says that my keyboard isn' working. I changed the keyboard, but it was the same. So I can boot but nothing else. On this old PC, I don't have internet and I don't heve a samrtphone.
Please help me. What do I have to do to follow my topic?