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Windows 10 popup "need Flashplayer update" [Solved]


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#16
Dakeyras

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Hi. :)

Finally!

That's fine, any further issues remaining?
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#17
flowerchild552008

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Hi,

 

Everything seems ok.  What about the Cloud Panda?  There are also a bunch of icons on my desktop from  everything we have run.  Some I'm not sure if they should be deleted.

 

Please let me know.

 

Thanks!


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#18
Dakeyras

Dakeyras

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Hi. :)

Everything seems ok.

Good.

What about the Cloud Panda?

What occurred happens upon occasion with Windows 10(since it is a fairly new operating system) and not a cause for concern nor the results either. If I thought otherwise would have advised about.
 

There are also a bunch of icons on my desktop from everything we have run. Some I'm not sure if they should be deleted.

Not a problem we will address those in due course(see below).

Clean-Up with DelFix:

Please download DelFix to your desktop.
  • Right-click on delfix.exe and select Run as Administrator to launch the application.
  • Referring to the image below, select the three options denoted:
DF2.gif
  • Then click on Run.
  • Once it has finished processing, a notepad file named DelFix.txt will open. Post the contents in your next reply for my review.
  • The log can also be located at the root of the system drive, C:\DelFix.txt.
  • After you have posted the aforementioned DelFix.txt, delete it and empty the Recycle Bin.
Note: The above application/overall process will flush old System Restore points and create a new clean one. It should also clean up and remove the vast majority of scanners used and logs created etc.

Any left over merely delete yourself and empty the Recycle Bin.

Now some advice for on-line safety:

The below is worth reading/bookmarking for future reference:

Computer Security - a short guide to staying safer online

Next:

Any questions? Feel free to ask, if not stay safe!
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#19
flowerchild552008

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Dakeryras,

 

Here is the last log you requested.  Thank you so much for all your help.  It's greatly appreciated.

 

Have a great evening!

 

Deb

 

 

# DelFix v1.011 - Logfile created 20/01/2016 at 18:43:23
# Updated 18/08/2015 by Xplode
# Username : Debra - MYBABY
# Operating System : Windows 10 Home  (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\zoek_backup
Deleted : C:\AdwCleaner
Deleted : C:\RegBackup
Deleted : C:\zoek-results.log
Deleted : C:\Users\Debra\Desktop\Addition.txt
Deleted : C:\Users\Debra\Desktop\aswMBR.txt
Deleted : C:\Users\Debra\Desktop\FRST.txt
Deleted : C:\Users\Debra\Desktop\MBR.dat
Deleted : C:\Users\Debra\Desktop\TFC.exe
Deleted : C:\Users\Debra\Desktop\zoek - Shortcut.lnk
Deleted : C:\Users\Debra\Downloads\Addition.txt
Deleted : C:\Users\Debra\Downloads\AdwCleaner (1).exe
Deleted : C:\Users\Debra\Downloads\AdwCleaner.exe
Deleted : C:\Users\Debra\Downloads\aswmbr.exe
Deleted : C:\Users\Debra\Downloads\Fixlog.txt
Deleted : C:\Users\Debra\Downloads\FRST.txt
Deleted : C:\Users\Debra\Downloads\FRST64.exe
Deleted : C:\Users\Debra\Downloads\zoek.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner
 
~ Creating registry backup ... OK
 
~ Cleaning system restore ...
 
Deleted : RP #1 [Windows Update | 01/01/2016 14:01:28]
Deleted : RP #2 [Windows Update | 01/06/2016 16:25:05]
Deleted : RP #3 [Windows Modules Installer | 01/10/2016 09:53:44]
Deleted : RP #4 [Windows Update | 01/13/2016 21:26:19]
Deleted : RP #6 [Restore Point Created by FRST | 01/18/2016 16:15:12]
Deleted : RP #7 [zoek.exe restore point | 01/19/2016 23:05:02]
 
New restore point created !
 
########## - EOF - ##########

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#20
flowerchild552008

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Dakeryras,

 

One more thing.  Apparently everything was not removed from my desk top.  Could you help and tell me what is ok to delete?  I will attach a screenshot.

 

Thanks


Edited by flowerchild552008, 20 January 2016 - 06:03 PM.

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#21
flowerchild552008

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2016-01-20 (1).png


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#22
Dakeyras

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Hi. :)
 

Here is the last log you requested. Thank you so much for all your help. It's greatly appreciated.

Have a great evening!

Acknowledged, you're most welcome and likewise!
 

One more thing. Apparently everything was not removed from my desk top. Could you help and tell me what is ok to delete? I will attach a screenshot.

Reboot your machine lass. If anything still present afterwards that should not be, by all means post a new screenshot for my review.
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#23
flowerchild552008

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2016-01-20 (3).png

 

Me again,

 

Sorry, I'm old and afraid I'll screw everything up!  I know I can uninstall Malwarebytes and Cloud Panda but there is "Tweaking" stuff all over the desktop still.

 

Here is a new screenshot.

 

 


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#24
Dakeyras

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Hi. :)

Sorry, I'm old and afraid I'll screw everything up! I know I can uninstall Malwarebytes and Cloud Panda but there is "Tweaking" stuff all over the desktop still.

No need to apologise I assure you...

Right -click on the Windows 10 logo(bottom left hand corner) >> Control Panel >> Uninstall a program or Programs and Features

Now click on Tweaking.com - Registry Backup >> Uninstall >> reboot your machine if not prompted.
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#25
flowerchild552008

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Thank you so much for your time and patience.  Everything now looks back to normal. 

 

Deb


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#26
Dakeyras

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Good, my sincere pleasure to have been of assistance. Plus you are most welcome! :)
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#27
Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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