so, I was factory resetting my laptop and i have a suspicion that it lost power at some point in the operation. a few HOURS into the operation I looked over to see that the machine was rebooting over and over and over again. The dell screen comes up it runs through POST just fine then it sounds like it's going to boot and RESTARTS! it will do this infinitely if you let it. I ran system diagnostics and it says everything installed and in working order. I set the boot priority to dvd rom and put a windows 7 disk in and it still wont boot. the only options i have from the boot screen are f2 and f12. f2 takes me to basic boot setup, but not to disk partition, and f12 basically just asks where i want to boot from or if i want to run system diagnostics. I tried pressing f8 to get to safe mode and whatnot, but that does absolutely nothing. I'm at a complete loss
Computer keeps rebooting
Posted 26 January 2016 - 02:43 PM
Posted 26 January 2016 - 05:27 PM
How old is the laptop? Did it come with Windows 8? If so you need to go into the BIOS and disable the UEFI and get it to boot using the Legacy mode.
Posted 26 January 2016 - 05:47 PM
It came with Windows 7 and I am not too sure about the age of it.
Posted 26 January 2016 - 05:54 PM
Go in to bios setup and look to see if you have an option for legacy something or to disable uefi. Write down how it is now so that if you change anything you can go back.
Posted 26 January 2016 - 06:12 PM
My options are super limited in set up.
Under main I have:
BIOS Version: a04
Product Name: Inspiron N5050
Service Tag: 95FLNR1
Asset Tag: None
CPU Type: Intel® Core i3-2350M CPU @ 2.30GHz
CPU Speed: 2300 MHz
CPU ID: 206a7
L1 Cache: 64 KB
L2 Cache: 512 KB
L3 Cache: 3072 KB
Fixed HDD: WDC WD5000BPVT-75A1YTO (500 GB)
SATA ODD: HL-DT-ST DVD+-RW GT60N
AC Adapter type: 65 W
System Memory: 6144 MB (DDR3)
Extended Memory: 640 KB
Memory Speed: 1333 Mhz
Under advanced I have:
Intel ® SpeedStep [Enabled]
Integrated NIC [Enabled]
USB Emulation [Enabled]
USB Wake Support [Disabled]
SATA Operation [AHCI]
Adapter Warnings [Enabled]
Function Key Behavior [Function Key]
Charger Behavior [Enabled]
Under security tab:
Set Admin Password
Set System Password
Set HDD Password
Password on Boot [Disabled]
Under boot are just the priority list from CD/DVD/CD-RW/USB/Hard Drive/ Diskette Drive/Network
Edited by Guitar_Player, 26 January 2016 - 06:14 PM.
Posted 26 January 2016 - 09:02 PM
SATA Operation [AHCI] is probably the correct setting but what other options do you have?
Is there an option to set the BIOS to DEFAULT and Save?
Posted 28 January 2016 - 10:41 AM
I am sorry, I had school all day yesterday. Those are all the options I have that I listed.
Posted 28 January 2016 - 12:14 PM
Try hitting enter on
SATA Operation [AHCI]
It should let you change it to something else.
When you exit out of the BIOS there can be an option to set to default.
Posted 28 January 2016 - 02:40 PM
I changed the SATA Operation to ATA.
I am not quiet sure where to find that option if it does appear. When I exit out of bios it just does its rebooting thing again.
Edited by Guitar_Player, 28 January 2016 - 03:25 PM.
Posted 28 January 2016 - 03:26 PM
I decided to take the liberty and make a video of what I am experiencing so you get a better visual for whats going on.
Posted 28 January 2016 - 05:03 PM
Guess we don't want ATA. Go ahead and click on Restore Defaults see if that helps.
Posted 28 January 2016 - 05:10 PM
I clicked restore defaults but nothing has seemed to change. Just keeps rebooting as normal. It has a bad battery in it and I need to keep it plugged into the charger or else it shuts off. Think this could be related in some way?
Posted 28 January 2016 - 05:12 PM
If the battery is bad, unplug the charger, remove the battery and leave it out. I have seen batteries load down the charger so there wasn't enough power to run.
Posted 28 January 2016 - 05:44 PM
Ok, I took the bad battery out. What should we do next?
Posted 28 January 2016 - 06:07 PM
Power it back up without the battery if you haven't already.
If that doesn't help
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