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Removal instructions for Splendor Search

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Started by Metallica , Jan 27 2016 04:28 AM

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#1
Metallica
Posted 27 January 2016 - 04:28 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is Splendor Search?

The Malwarebytes research team has determined that Splendor Search is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is effected by Splendor Search?

You may see these warnings during install:

main.png

warning1.png

and these icons in your desktop and startmenu:

icons.png

icons2.png

And you may see these browser extensions/add-ons:

warning2.png

and this entry in your list of installed programs:

warning4.png

How did Splendor Search get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was offered as desktop search software, but it can also come bundled with other software.

trick.png

How do I remove Splendor Search?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Splendor Search?How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Splendor Search hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png


Technical details for experts

Signs in a HijackThis log:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.yahoo.com
O4 - Global Startup: SplendorSearchDesktopSearch.lnk = C:\ProgramData\Splendor Search\SplendorSearchDesktopSearch.exe
Possible signs in FRST logs:
 () C:\ProgramData\Splendor Search\SplendorSearchDesktopSearch.exe
 Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SplendorSearchDesktopSearch.lnk [2016-01-27]
 ShortcutTarget: SplendorSearchDesktopSearch.lnk -> C:\ProgramData\Splendor Search\SplendorSearchDesktopSearch.exe ()
 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://search.yahoo.com
 SearchScopes: HKCU -> DefaultScope {51B399C5-2C66-41F6-B7C5-5D08D3D7D9C4} URL = hxxp://search.yahoo.com/search?p={searchTerms}
 SearchScopes: HKCU -> {51B399C5-2C66-41F6-B7C5-5D08D3D7D9C4} URL = hxxp://search.yahoo.com/search?p={searchTerms}
 FF Homepage: hxxp://search.yahoo.com
 FF NewTab: hxxp://search.yahoo.com
 FF Keyword.URL: hxxp://search.yahoo.com/search?p=
 FF SelectedSearchEngine: Yahoo Search!
 FF DefaultSearchEngine: Yahoo Search!
 FF SearchPlugin: C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\searchplugins\search-simple.xml [2016-01-27]
 FF Extension: Splendor Search - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\[email protected] [2016-01-26] [not signed]
 C:\ProgramData\Splendor Search
 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Splendor Search
 C:\Program Files (x86)\Splendor Search

Splendor Search (HKLM-x32\...\Splendor Search) (Version: 2.0.5869.38944 - Splendor Search) <==== ATTENTION
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\Splendor Search
       Adds the file 7za.exe"="26/01/2016 19:54, 536064 bytes, A
       Adds the file SplendorSearch.exe"="27/01/2016 09:32, 78848 bytes, A
       Adds the file Uninstaller.exe"="27/01/2016 06:38, 330912 bytes, A
    Adds the folder C:\Program Files (x86)\Splendor Search\Extensions
       Adds the file [email protected]"="26/01/2016 17:35, 8336 bytes, A
    Adds the folder C:\Program Files (x86)\Splendor Search\Products
       Adds the file UnSplendorSearchDesktopSearch.exe"="27/01/2016 09:32, 35635 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Splendor Search
       Adds the file SplendorSearchDesktopSearch.lnk"="27/01/2016 09:32, 890 bytes, A
       Adds the file Uninstall.lnk"="27/01/2016 09:32, 1276 bytes, A
    In the existing folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
       Adds the file SplendorSearchDesktopSearch.lnk"="27/01/2016 09:32, 890 bytes, A
    Adds the folder C:\ProgramData\Splendor Search
       Adds the file SplendorSearchDesktopSearch.exe"="25/01/2016 07:46, 42696 bytes, A
       Adds the file SplendorSearchDesktopSearch.exe.config"="20/01/2016 00:40, 151 bytes, A
    In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default
       Alters the file prefs.js
       Adds the file search-metadata.json"="27/01/2016 09:32, 94 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions
       Adds the file [email protected]"="26/01/2016 17:35, 8336 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\searchplugins
       Adds the file search-simple.xml"="27/01/2016 09:32, 1142 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}]
       "(Default)"="REG_SZ", "1"
       "{99415057-7C50-439D-AA20-02D83C071B61}"="REG_SZ", "{99415057-7C50-439D-AA20-02D83C071B61}"
       "1"="REG_SZ", ""
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]
       "(Default)"="REG_SZ", "03be3c64-7915-4cfa-923d-53c3dea28f04"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Splendor Search]
       "DisplayIcon"="REG_SZ", ""C:\Program Files (x86)\Splendor Search\uninstaller.exe""
       "DisplayName"="REG_SZ", "Splendor Search"
       "DisplayVersion"="REG_SZ", "2.0.5869.38944"
       "EstimatedSize"="REG_DWORD", 966
       "HelpLink"="REG_SZ", "mailto:[email protected]"
       "InstallDate"="REG_SZ", "20160127"
       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Splendor Search"
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Splendor Search"
       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\Splendor Search\uninstaller.exe""
       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\Splendor Search\uninstaller.exe""
       "URLInfoAbout"="REG_SZ", "http://www.splendorsearch.com/support"
       "URLUpdateInfo"="REG_SZ", "http://www.splendorsearch.com"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SplendorSearch]
       "cg"="REG_SZ", "03be3c64-7915-4cfa-923d-53c3dea28f04"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
       "Start Page"=REG_SZ, "http://search.yahoo.com"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
       "DefaultScope
        REG_SZ, "{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" ==> REG_SZ, "{51B399C5-2C66-41F6-B7C5-5D08D3D7D9C4}"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{51B399C5-2C66-41F6-B7C5-5D08D3D7D9C4}]
       "DisplayName"="REG_SZ", "Yahoo Search!"
       "FaviconURL"="REG_SZ", "http://search.yahoo.com/favicon.ico"
       "ShowSearchSuggestions"="REG_DWORD", 0
       "URL"="REG_SZ", "http://search.yahoo.com/search?p={searchTerms}"
Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 27/01/2016
Scan Time: 09:40
Logfile: mbamSplendorSearch.txt
Administrator: Yes

Version: 2.2.0.1020
Malware Database: v2016.01.27.02
Rootkit Database: v2016.01.20.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 318004
Time Elapsed: 4 min, 36 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.Yontoo, C:\ProgramData\Splendor Search\SplendorSearchDesktopSearch.exe, 3304, Delete-on-Reboot, [aaf4b985316816206d174796867b34cc]

Modules: 0
(No malicious items detected)

Registry Keys: 6
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}, Quarantined, [9fff6dd1346586b0cf3598c922e0a759], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}, Quarantined, [9fff6dd1346586b0cf3598c922e0a759], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [8e10ee50049591a50104342d29d9758b], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}, Quarantined, [8e10ee50049591a50104342d29d9758b], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Splendor Search, Quarantined, [5a4416288118bf77661e36a738c939c7], 
PUP.Optional.Yontoo, HKLM\SOFTWARE\WOW6432NODE\SplendorSearch, Quarantined, [5c425fdfdcbdaa8c6d3618299272817f], 

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 6
PUP.Optional.Yontoo, C:\ProgramData\Splendor Search, Delete-on-Reboot, [9fff91adc0d9ab8b8a8a6377ff0317e9], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search, Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\Extensions, Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\Products, Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Splendor Search, Quarantined, [435b58e6bfda0b2b35e214c6c9391de3], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Local\Temp\Splendor Search, Quarantined, [19859ca2edac00360a0e8a5031d1ac54], 

Files: 15
PUP.Optional.Yontoo, C:\ProgramData\Splendor Search\SplendorSearchDesktopSearch.exe, Delete-on-Reboot, [aaf4b985316816206d174796867b34cc], 
PUP.Optional.Yontoo, C:\Users\{username}\Desktop\Setup.exe, Quarantined, [742ac87619807cba4d37cc11639e54ac], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\Uninstaller.exe, Quarantined, [5a4416288118bf77661e36a738c939c7], 
PUP.Optional.Yontoo, C:\ods.exe, Quarantined, [801eda6407925fd7d7adedf0f40ded13], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\searchplugins\search-simple.xml, Quarantined, [1985d26c7920999d2ba3002e4fb5de22], 
PUP.Optional.Yontoo, C:\ods.exe.config, Quarantined, [5f3f6bd38910f3435cfe60dae321be42], 
PUP.Optional.Yontoo, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected], Quarantined, [9509ed513f5a66d0405d172a43c11be5], 
PUP.Optional.Yontoo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SplendorSearchDesktopSearch.lnk, Quarantined, [79254cf23960ab8b138d7cc560a47090], 
PUP.Optional.Yontoo, C:\ProgramData\Splendor Search\SplendorSearchDesktopSearch.exe.config, Quarantined, [9fff91adc0d9ab8b8a8a6377ff0317e9], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\7za.exe, Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\SplendorSearch.exe, Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\Extensions\[email protected], Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\Program Files (x86)\Splendor Search\Products\UnSplendorSearchDesktopSearch.exe, Quarantined, [613db08eaced50e6878fc119bd4516ea], 
PUP.Optional.Yontoo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Splendor Search\SplendorSearchDesktopSearch.lnk, Quarantined, [435b58e6bfda0b2b35e214c6c9391de3], 
PUP.Optional.Yontoo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Splendor Search\Uninstall.lnk, Quarantined, [435b58e6bfda0b2b35e214c6c9391de3], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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