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Acrobat Pro XI not re-installing

Adobe Acrobat Pro XI install

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Kip Williams

Kip Williams

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My version of Adobe Acrobat Pro XI had a configuration error today.  I tried to repair it to no avail.  I uninstalled and re-installed, but I get hung up where the software is trying to extract the downloaded files.  Any ideas?  Attached is the screen that it gets hung up on.

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  • Adobe Install Screen.PNG

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See if downloading the full version works any better:




I think normally they download a little program that then downloads the real program in the background.  Sometimes a firewall will block the program.



If that doesn't work try creating a new user, give the new user admin rights and then log on as the new user and try it again.

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