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malware spyware [Solved]

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#16
Essexboy

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So the internet connection is intermittent is that correct ? What programmes did it allow you to download

I can only connect if you are able to get online.. Do you have an Ethernet cable that you could plug into the back of the computer and your router
http://support.brigh...er-Router-6628/
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#17
Pearlcatdesign

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ok, I'm hooked into the ether and I'm online, but it's making that cricket sound still and I don't think it will stay running long so if you could let me know when you can search it, I'll make sure it's on. I can't do that FRST thing. I never get the blue screen you showed. I'll pm ya with the info. Thanks, Pearl


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#18
Essexboy

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OK could you download and install teamviewer http://www.teamviewer.com/en/then let me know what time you are available in your local time
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#19
Pearlcatdesign

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okay. It's downloaded. Can I be on the computer while you are fixing it? If so I'll be on from now 9:45 my time till around midnight catching up. If not let me know and I'll leave it on and leave it alone. Anytime that works for you. Thanks, Pearl :)


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#20
Essexboy

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Now we need to determine a time when we will both be on together

 

I will give the details of the codes required via PM


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#21
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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