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WAN Miniports are "Yellow Flagged"

WAN Miniports Drivers Dell

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#1
Maxwell Purrington

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I recently noticed that the WAN Miniports are "Yellow Flagged" on my laptop but I do not know how to update or otherwise repair them.

Attached is an image of how they appear on my laptop.

Also images that show up when I attempt to search the internet or browse my laptop to update them.

 

I am using a DELL Inspiron N-5110

 

I went to the Dell Website yesterday and attempted to utilize their “System Detect” feature.

In running Dell’s “System Detect” for Drivers a message popped up saying: “No Updates are Available.”

In the next step in the “System Detect” process the “Obtaining Selected Diagnostics” process ran for several hours with nothing happening.

Insofar as Dell’s System Detect indicates on the one hand that “No Updates are Available” and after hours of attempting running the “Obtaining Selected Diagnostics” process no message comes up indicating that I need to install drivers for them or if I do need to install the drivers for them how am I to do this.

As a computer technology novice this is quite confusing.

When I attempt to "Uninstall" these WAN Miniports the attempts fail.

How  can I repair them?

Thank you

Attached Thumbnails

  • 1 wan miniports.jpg
  • 2 Error Installing Software.jpg
  • 3 Error Browsing Software.jpg

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#2
SleepyDude

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Hi,

 

What is the Windows Operating System you have installed? Do you have any problem connecting to the Internet?


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#3
Maxwell Purrington

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Sleepy Dude:

 

My Operating System is:  Windows 7 Home Premium Edition, 64 Bit.

 

I am not experiencing any difficulties connecting to Mr. Internet.

 

Thank you.

 

p.s. My Kitties love your profile photo.


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#4
SleepyDude

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Hi,
 

My Operating System is:  Windows 7 Home Premium Edition, 64 Bit.
 
I am not experiencing any difficulties connecting to Mr. Internet.

 

I know that on Windows Vista Microsoft say to simply ignore those yellow flags.

 

You didn't notice any problem connecting maybe the same apply to Windows 7.

 

Let's run a System File Check...

  • open the Command Prompt as Administrator (Tutorial)
  • type the following command and press Enter:
    sfc /scannow
    
    Note: This may take some time to finish.

    if it doesn't say "No integrity violations found" them do this:
  • In the command prompt window, type or Copy & Paste the following:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Close the command prompt.
  • Attach to your post the sfcdetails.txt file that was just placed on your Desktop
  • You can safely delete the sfcdetails.txt file afterwards if you like

 

 

 

p.s. My Kitties love your profile photo.

:)


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#5
Maxwell Purrington

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Attached find the Log Report you requested.

 

Thank you

Attached Files


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#6
SleepyDude

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Hi,

 

Did SFC reported any errors?


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#7
Maxwell Purrington

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No errors were reported.

 

Thank you.


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#8
SleepyDude

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No errors were reported.

 

Good, then I would leave it that way.


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#9
Maxwell Purrington

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May I then ask why the WAN Miniports are Yellow Flagged?

 

Would this not indicate that either they are not working and should be repaired or that they are unnecessary and should be uninstalled?

 

Or does the Yellow Flag represent another meaning that I am unaware of?

 

Thank you.


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#10
SleepyDude

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May I then ask why the WAN Miniports are Yellow Flagged?

 

Good question let's see which is the error. Do you use any VPN software?

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, click Yes to accept the Commercial disclaimer and then check the following options:

  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (select Only Problems)

Click on Go.

Post the resulting log in your next reply.
 


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#11
Maxwell Purrington

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To be perfectly honest I had never heard of "VPN Software" until you mentioned it and could not tell you if I have any or not.

 

I did find at a Microsoft site how to delete the Yellow Flagged Miniports which I did.  I do not know if they ought to be replaced.

 

Below is the log report you requested.

 

Thank you

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Lewis (administrator) on 09-02-2016 at 06:12:46
Running from "C:\Users\Lewis\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron N5110 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lewis-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 4C-80-93-7B-CB-37
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 4C-80-93-7B-CB-37
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 24-B6-FD-02-5B-27
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
   Physical Address. . . . . . . . . : 4C-80-93-7B-CB-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f10f:327f:4052:a174%27(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, February 09, 2016 5:34:13 AM
   Lease Expires . . . . . . . . . . : Wednesday, February 10, 2016 5:34:13 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 508330131
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-96-E9-A4-24-B6-FD-02-5B-27
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 4C-80-93-7B-CB-3A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.Home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{E04F188F-8C9F-47D5-ADFF-906A30884BEB}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:806::1000
 66.152.103.187
 66.152.103.181
 66.152.103.185
 66.152.103.162
 66.152.103.158
 66.152.103.155
 66.152.103.157
 66.152.103.143
 66.152.103.173
 66.152.103.166
 66.152.103.172
 66.152.103.177
 66.152.103.151
 66.152.103.170
 66.152.103.147
 
 
Pinging google.com [66.152.103.187] with 32 bytes of data:
Reply from 66.152.103.187: bytes=32 time=41ms TTL=60
Reply from 66.152.103.187: bytes=32 time=41ms TTL=60
 
Ping statistics for 66.152.103.187:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 41ms, Average = 41ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=91ms TTL=51
Reply from 98.138.253.109: bytes=32 time=84ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 84ms, Maximum = 91ms, Average = 87ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 29...4c 80 93 7b cb 37 ......Microsoft Virtual WiFi Miniport Adapter #2
 28...4c 80 93 7b cb 37 ......Microsoft Virtual WiFi Miniport Adapter
 25...24 b6 fd 02 5b 27 ......Realtek PCIe FE Family Controller
 27...4c 80 93 7b cb 36 ......Intel® Centrino® Wireless-N 1030
 30...4c 80 93 7b cb 3a ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 26...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    281
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 27    281 fe80::/64                On-link
 27    281 fe80::f10f:327f:4052:a174/128
                                    On-link
  1    306 ff00::/8                 On-link
 27    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/06/2016 09:08:45 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (560) SUS20ClientDataStore: An attempt to open the file "C:\windows\SoftwareDistribution\DataStore\DataStore.edb" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (02/04/2016 11:18:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: ZeroConfigService.exe, version: 16.10.0.0, time stamp: 0x52cda7eb
Faulting module name: MurocApi.dll, version: 16.10.0.0, time stamp: 0x52cda6c5
Exception code: 0xc0000005
Fault offset: 0x000000000002bcd8
Faulting process id: 0xcb4
Faulting application start time: 0xZeroConfigService.exe0
Faulting application path: ZeroConfigService.exe1
Faulting module path: ZeroConfigService.exe2
Report Id: ZeroConfigService.exe3
 
Error: (02/04/2016 03:44:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: ZeroConfigService.exe, version: 16.10.0.0, time stamp: 0x52cda7eb
Faulting module name: MurocApi.dll, version: 16.10.0.0, time stamp: 0x52cda6c5
Exception code: 0xc0000005
Fault offset: 0x000000000002bcd8
Faulting process id: 0xfc0
Faulting application start time: 0xZeroConfigService.exe0
Faulting application path: ZeroConfigService.exe1
Faulting module path: ZeroConfigService.exe2
Report Id: ZeroConfigService.exe3
 
Error: (02/04/2016 05:09:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: ZeroConfigService.exe, version: 16.10.0.0, time stamp: 0x52cda7eb
Faulting module name: MurocApi.dll, version: 16.10.0.0, time stamp: 0x52cda6c5
Exception code: 0xc0000005
Fault offset: 0x000000000002bcd8
Faulting process id: 0xea4
Faulting application start time: 0xZeroConfigService.exe0
Faulting application path: ZeroConfigService.exe1
Faulting module path: ZeroConfigService.exe2
Report Id: ZeroConfigService.exe3
 
Error: (02/03/2016 05:29:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (02/03/2016 05:29:17 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (02/03/2016 05:29:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (02/03/2016 12:00:26 PM) (Source: PerfNet) (User: )
Description: 
 
Error: (02/03/2016 11:54:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.
 
 
Operation:
   Instantiating VSS server
 
Error: (02/03/2016 11:54:28 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].
 
 
Operation:
   Instantiating VSS server
 
 
System errors:
=============
Error: (02/09/2016 05:34:03 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB36" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 05:34:03 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB36" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 05:33:58 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB3A" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 05:33:58 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB3A" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 04:31:15 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB36" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 04:31:15 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB36" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 04:31:11 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB3A" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 04:31:11 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB3A" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 02:23:01 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB36" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (02/09/2016 02:23:01 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "4C80937BCB36" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
 
Microsoft Office Sessions:
=========================
Error: (02/06/2016 09:08:45 PM) (Source: ESENT)(User: )
Description: wuaueng.dll560SUS20ClientDataStore: C:\windows\SoftwareDistribution\DataStore\DataStore.edb-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.
 
Error: (02/04/2016 11:18:25 PM) (Source: Application Error)(User: )
Description: ZeroConfigService.exe16.10.0.052cda7ebMurocApi.dll16.10.0.052cda6c5c0000005000000000002bcd8cb401d15fcc25704609C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exeC:\Program Files\Intel\WiFi\bin\MurocApi.dll7fa65ee6-cbbf-11e5-914b-24b6fd025b27
 
Error: (02/04/2016 03:44:27 PM) (Source: Application Error)(User: )
Description: ZeroConfigService.exe16.10.0.052cda7ebMurocApi.dll16.10.0.052cda6c5c0000005000000000002bcd8fc001d15f8cbfa87575C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exeC:\Program Files\Intel\WiFi\bin\MurocApi.dll1445631a-cb80-11e5-be61-24b6fd025b27
 
Error: (02/04/2016 05:09:58 AM) (Source: Application Error)(User: )
Description: ZeroConfigService.exe16.10.0.052cda7ebMurocApi.dll16.10.0.052cda6c5c0000005000000000002bcd8ea401d15f34221b2458C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exeC:\Program Files\Intel\WiFi\bin\MurocApi.dll71b76da9-cb27-11e5-85a1-24b6fd025b27
 
Error: (02/03/2016 05:29:28 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Lewis\ESETSmartInstaller.exe
 
Error: (02/03/2016 05:29:17 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Lewis\ESETSmartInstaller.exe
 
Error: (02/03/2016 05:29:10 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Lewis\ESETSmartInstaller.exe
 
Error: (02/03/2016 12:00:26 PM) (Source: PerfNet)(User: )
Description: 
 
Error: (02/03/2016 11:54:28 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (02/03/2016 11:54:28 AM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-01-14 04:29:27.676
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\Lewis\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-14 04:29:27.614
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\Lewis\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-14 04:29:25.173
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-14 04:29:25.120
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-13 10:55:28.773
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-13 10:55:28.710
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.270 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.267 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.14.0.43019 - Amazon)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 11.1.2245 - AVAST Software)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell PhotoStage (HKLM-x32\...\{0D98F04D-11A1-4B64-A406-43292B9EEE90}) (Version: 1.5.0.130 - ArcSoft)
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5803.11 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5803.11 - Dell Inc.)
Dell System Detect (HKCU\...\58d94f3ce2c27db0) (Version: 6.12.0.5 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1209.101.204 - ALPS ELECTRIC CO., LTD.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Fitbit Connect (HKLM-x32\...\{9EC69368-C1C7-48BA-AD93-01EFC142DDF9}) (Version: 2.0.0.6630 - Fitbit Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.103 - Google Inc.)
Google Drive (HKLM-x32\...\{EF61675D-9BBC-4EC7-B906-F13BE8D3BD20}) (Version: 1.27.1227.2094 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6324.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2843 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{7CE8BE79-ABC3-4B2C-9543-28ED2B0A9EA8}) (Version: 1.2.0.0587 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{781A93CD-1608-427D-B7F0-D05C07795B25}) (Version: 2.1.41.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® PROSet/Wireless Software (HKLM-x32\...\{eddf4201-b72e-4e94-9e7b-ac1ba97c029f}) (Version: 16.11.0 - Intel Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Outlook 2010 (HKLM-x32\...\Office14.OUTLOOKR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
NETGEAR Genie (HKLM-x32\...\NETGEAR Genie) (Version: 2.4.18.00 - NETGEAR Inc.)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Premium Service Agreement (HKLM-x32\...\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.25 - Dell Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7541 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-001A-0000-0000-0000000FF1CE}_Office14.OUTLOOKR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\{7FB00B6B-6843-97EC-EED6-78BD6D35370A}) (Version: 4.2.4164 - Zinio LLC) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
 
========================= Devices: ================================
 
 
**** End of log ****

  • 0

#12
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hi,
 

To be perfectly honest I had never heard of "VPN Software" until you mentioned it and could not tell you if I have any or not.
 
I did find at a Microsoft site how to delete the Yellow Flagged Miniports which I did.  I do not know if they ought to be replaced.

Can you post the link to the Microsoft guide you use?


  • 0

#13
Maxwell Purrington

Maxwell Purrington

    Member

  • Topic Starter
  • Member
  • PipPip
  • 67 posts

Step 1:

 To re-install the WAN Miniport driver

a.    Click on Start; in the start search type “devmgmt.msc” and hit Enter.

b.    Go to device manager and select "Show Hidden Devices" under the
View menu.

c.    Expand Network adapters. You should see the WAN Miniport (IP)

d.    Try right clicking on it and uninstalling it. More than likely it
won't allow you to. To get around this update the driver to something 
"uninstallable" like the MAC Bridge.

e.    To do this right click on it and select update driver.

f.     Choose no to look on windows update. Then choose to specify a location.

g.    Next choose dont search. Next unselect show compatible hardware and find the MAC Bridge under Microsoft. Force it to install it. After thats done you should be able to uninstall your new 'MAC Bridge Miniport."

 

http://answers.micro...fc-68b599b31bf5

 

I have not reinstalled the WAN Miniports as the instructions provided are confusing to me but the instructions to uninstall them worked well.

 

Than you


  • 0

#14
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

Hi,
 
Thank you for sharing the link. I'm not sure of the consequences of removing those system devices!
 
Reinstall the miniports

You’ll need to do a few extra steps, as the miniport drivers aren’t meant to be installed by users and are not visible.

  • You will need a Microsoft utility called devcon.exe. 32-bit version won’t work on 64-bit systems. It runs, but won’t do what it needs to. Old (XP/2000) versions don’t work well wither. The easiest way to do this is to follow the steps outlined in “How to Obtain the Current Version of Device Console Utility (DevCon.exe)” on Microsoft’s TechNet wiki. (It involved getting an ISO image of a developer CD and extracting the devcon.exe file out of there.)
  • Get devcon.exe or devcon64.exe according to your OS architecture and save the file to the Windows folder.
  • For each miniport that you have previously uninstalled, execute the command outlined below. DO NOT run all of them or run the command twice, as that will create second version of the existing miniport, which can cause problems again.

    If running the command reports “driver install” failure, don’t pay much attention to it, it usually does. The only problem is when it complains about the inf file missing, or a missing class (in which case you most likely made a typo in the last part of the command).
     
  • IP:
    devcon install c:\Windows\inf\netrasa.inf MS_NdisWanIp
  • IPv6:
    devcon install c:\Windows\inf\netrasa.inf MS_NdisWanIpv6
  • Network Monitor:
    devcon install c:\Windows\inf\netrasa.inf MS_NdisWanBh
  • L2TP:
    devcon install c:\Windows\inf\netrasa.inf MS_L2tpMiniport
  • PPPoE:
    devcon install c:\Windows\inf\netrasa.inf MS_PppoeMiniport
  • PPTP:
    devcon install c:\Windows\inf\netrasa.inf MS_PptpMiniport
  • SSTP:
    devcon install c:\Windows\inf\netsstpa.inf MS_SstpMiniport

Once done, reboot. Again, this is necessary. You can go to device manager and scan for new devices and some of the miniports will show up, but some will have wrong names and won’t work properly without a reboot.

That's it, you should have working miniports again. Please post a new MinitoolBox log like you did before.

 

Edit: After restoring the WAN Miniports devices successfully they will not be visible unless you follow this guide to Show Hidden devices.


Edited by SleepyDude, 10 February 2016 - 04:09 PM.

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#15
Maxwell Purrington

Maxwell Purrington

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I have tried to follow the instructions above but apparently I do not understand them or am not following them properly but in any event I cannot get the process to work.

 

Thank you,

 

Lewis


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