[kfolta]

I am having difficulty opening certain webpages on a networked computer. No one else on the network seems to have any difficulty. I either time out, or the pages do not load properly/fully. Ad-Aware, Spybot, and Symantec Corporate found nothing. I cannot, however, connect to microsoft to do updates. I get a messae on their system that a service is not running (when indeed, it is).
Here is my Hijack This log. Please help!

Logfile of HijackThis v1.99.1
Scan saved at 2:53:53 PM, on 6/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
J:\LMW\LMWPROG\LGLMAIN.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
J:\LMW\LMWPROG\Trans.exe
C:\Documents and Settings\KAH.SAS\Desktop\hijackthis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [qrmlwzcz] c:\windows\qrmlwzcz.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [firewall_anti] C:\WINDOWS\firewall_anti.exe
O4 - HKLM\..\Run: [MOD] C:\Program Files\Microangelo\muamgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [mwur] C:\PROGRA~1\COMMON~1\mwur\mwurm.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1106231682984
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://support.gatew...h/weblaunch.cab
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - file://\\Ntserver\SAV\clt-inst\WEBINST\webinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

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Hi kfolta

Please read through the instructions before you start (you may want to print this out).

Please download Nailfix from here:
Download nails.cmd fix
Unzip it to the desktop but please do NOT run it yet.

Download Pocket Killbox and unzip it; save it to your Desktop.

Please set your system to show all files; please see here if you're unsure how to do this.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [qrmlwzcz] c:\windows\qrmlwzcz.exe
O4 - HKLM\..\Run: [firewall_anti] C:\WINDOWS\firewall_anti.exe
O4 - HKCU\..\Run: [mwur] C:\PROGRA~1\COMMON~1\mwur\mwurm.exe
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - file://\\Ntserver\SAV\clt-inst\WEBINST\webinst.cab
Click on Fix Checked when finished and exit HijackThis.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
J:\LMW\LMWPROG\LGLMAIN.EXE
c:\windows\qrmlwzcz.exe
C:\WINDOWS\firewall_anti.exe
C:\PROGRA~1\COMMON~1\mwur\mwurm.exe
Let the system reboot.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda, Ewido HJT.logWe will need them to remove previous infections that have left files on your system.

Kc