I have an acer Travelmate P653M professional laptop. Last week I downloaded a corrupt Windows update which froze my pc. I was running Win 10 but had to reset the pc to its original settings which has me back at Win 8.1 Pro. In the process if reinstalling everything I have encountered two issues.
1. Dolby Home Theater driver - when I log on to the PC I get an error message " Unable to start the Dolby audio driver. Please restart the computer or reinstall the driver if the problem persists." On the Acer support page for my pc (I use the term "support" very loosely!) there are no drivers for Dolby. The only audio driver is for Conexant (Audio_Conexant_v126.96.36.199_W81x64_A.zip). The Dolby website offers no support and just refers me back to Acer. The Acer community tehs have just suggested I download the Conexant software which I have done twice and the issues continues.
2. Egistech Bio Protection software - My laptop has a fingerprint reader. I have downloaded the driver from the Acer support page. The Acer instructional video says the activation process requires that I insert the Egistech disk in my pc. I didn't receive a disk with the pc thus I need help locating the software to download to create a disk or advice on how to access some other executable program to help me activate the program. Note I do not see the Egistech in the list of apps loaded on this pc. Perhaps solution is in the zip drive I downloaded from Acer but I don't see it.