How are things going with backing up your data Breannamorgan16!
Unmounted_boot_volume error? (Resolved).
Posted 28 February 2016 - 09:36 AM
Can you tell us what if anything happens if you hold down the F11 key when you press the power on button on the notebook, we are looking for a Troubleshoot option if there is one.
Posted 01 March 2016 - 10:45 AM
Not heard back from you Breannamorgan16, do you still require assistance or is the issue now resolved, an update would be appreciated.
Posted 05 March 2016 - 06:04 AM
Have you managed to test the HDD yet Breannamorgan16.
If for some reason you cannot use the Seatools for DOS test see if the HP Diagnostic utility is available to you, if it is, use that to test the HDD, see HP guide here
Posted 05 March 2016 - 08:08 AM
The HP test if available to you would be easier as it does not involve downloading anything Perform a Hard Drive Self Test from the BIOS
Posted 10 March 2016 - 08:20 AM
Have you run the HP HDD test yet Breannamorgan16.
BTW, you only need to let us know if you do not wish to continue with this thread rather than us asking for an update from you
Posted 10 March 2016 - 08:36 AM
Posted 10 March 2016 - 08:51 AM
No problem and thank you for letting us know
Hope you have better luck with any replacement HDD or computer.
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