Your blue screen causes are all over the place and mostly known good Microsoft files so most were probably caused by overheating. When did you do your dust removal?
Help! Tech Support Scam - Pop up says must call to purchase - Sys
Posted 22 February 2016 - 05:45 PM
The last BSOD was the 2/19 so you did good!
How is it running now?
Posted 23 February 2016 - 09:45 AM
Good morning! Everything seems to be running fine - no crashes or threatening pop-ups since we started this process. Did you find any malicious software or security issues during these scans? Or is it possible that running Malwarebytes and AdwCleaner did clean those up before my final dust-induced crash?
As you know, I'm currently using Norton Internet Security which costs something like $70.00 a year to keep updated. My cable company is offering McAfee for free - do you think that's a good program? Maybe in conjunction with some of the free anti-virus downloads?
Also, what are your thoughts on Windows 10? I'm getting constant reminders from Microsoft to upgrade, but I'm reluctant to do so with my 3+ year old computer. I've also heard that a lot of people are having problems when they do update.
Thanks again for your help!
Posted 23 February 2016 - 02:27 PM
No malware found.
Norton is a CPU hog and will slow down a PC about 5%. McAfee is worthless. I use the free Avast on all of my PCs but if you want to pay then consider Kaspersky or Bitdefender. Both are always in the two of any anti-virus test and we see very few PCs with either anti-virus. Avast also has a pay version which adds some bells and whistles.
Norton is known for not uninstalling correctly so after you cancel your auto-pay account you need to follow this procedure:
- Download Delfix from here
- Ensure Remove disinfection tools is ticked
- Create registry backup
- Purge system restore
- Click Run
Posted 26 February 2016 - 01:56 PM
Thanks for the advice - I'll definitely change when my current subscription runs out. Here's the log:# DelFix v1.011 - Logfile created 24/02/2016 at 16:10:42
# Updated 18/08/2015 by Xplode
# Username : Shilstone - SHILSTONE-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
~ Removing disinfection tools ...
Deleted : C:\_OTL
Deleted : C:\FRST
Deleted : C:\TDSSKiller_Quarantine
Deleted : C:\AdwCleaner
Deleted : C:\Users\Shilstone\Desktop\Addition.txt
Deleted : C:\Users\Shilstone\Desktop\AdwCleaner[C1].txt
Deleted : C:\Users\Shilstone\Desktop\Fixlog.txt
Deleted : C:\Users\Shilstone\Desktop\FRST.txt
Deleted : C:\Users\Shilstone\Desktop\FRST64.exe
Deleted : C:\Users\Shilstone\Desktop\JRT.txt
Deleted : C:\Users\Shilstone\Downloads\Addition.txt
Deleted : C:\Users\Shilstone\Downloads\adwcleaner.exe
Deleted : C:\Users\Shilstone\Downloads\FRST.txt
Deleted : C:\Users\Shilstone\Downloads\FRST64 (1).exe
Deleted : C:\Users\Shilstone\Downloads\FRST64 (2).exe
Deleted : C:\Users\Shilstone\Downloads\JRT (1).exe
Deleted : C:\Users\Shilstone\Downloads\JRT (2).exe
Deleted : C:\Users\Shilstone\Downloads\JRT.exe
Deleted : C:\Users\Shilstone\Downloads\HijackThis.exe
Deleted : C:\Users\Shilstone\Downloads\hijackthis.log
Deleted : C:\Users\Shilstone\Downloads\RogueKillerX64.exe
Deleted : C:\Users\Shilstone\Downloads\SecurityCheck.exe
Deleted : HKCU\console_combofixbackup
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PEVSystemStart
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PEVSystemStart
Deleted : HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\procexp90.Sys
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #392 [Restore Operation | 02/16/2016 16:34:06]
Deleted : RP #393 [JRT Pre-Junkware Removal | 02/21/2016 17:40:04]
Deleted : RP #394 [Removed Norton Online Backup | 02/22/2016 19:34:05]
New restore point created !
########## - EOF - ##########
Thanks for all your help -- I will be happy to make a donation to Kwiaht!
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users