[TerminallyOdd]

I've just upgraded from Acrobat 5 to Acrobat 7.0 Standard on a Windows 2000 SP4 system, and I can't print to the Adobe PDF printer. The macro buttons in Word and IE work fine, but if I select the Adobe PDF as a printer, I get a message saying:

"There was an error found when printing the document "Microsoft Word - test.doc" to My Documents\*.pdf. Do you want to retry or cancel the job?"

Printing to a test page front the printer properties works fine.

I've tried changing ports, uninstalling, reinstalling, making sure acrotray.exe and acrodist.exe were running, changing permissions, being logged in as administrator, everything I could think of, with no luck.

Any ideas?

[Advertisements]

You can try PDF ReDirect to see if you get the same thing

http://www.exp-systems.com/

The Green one is free

[Retired Tech]

You can try PDF ReDirect to see if you get the same thing

http://www.exp-systems.com/

The Green one is free

[TerminallyOdd]

Well, we paid money for this product, so we're kind of hoping to get it working.

Thanks for the suggestion, though.

[Retired Tech]

It was more to determine if Word or Adobe was at fault