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Audio headset & speakers stopped working (Resolved).


Best Answer reach1 , 17 March 2016 - 09:59 PM

I got it working. Heres the thing though, I got the error before I even plugged in the USB sound card. I don't know why? Anyway I just restarted my pc and could now open pulse audio. Mayb... Go to the full post »


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#16
terry1966

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before editing any files can you put the volume to 100% and see if you have sound, if no try each of the configuration options 1 at a time and testing for sound.

 

 

digital stereo output and analog stereo input

i'd guess this is the one most likely to give you sound.

 

:popcorn:


Edited by terry1966, 05 March 2016 - 10:11 PM.

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#17
reach1

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I changed the file, restarted pulseaudio via command "pulseaudio -k" restarted laptop and still no sound.


Edited by reach1, 05 March 2016 - 10:24 PM.

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#18
reach1

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before editing any files can you put the volume to 100% and see if you have sound, if no try each of the configuration options 1 at a time and testing for sound.

 

 

digital stereo output and analog stereo input

i'd guess this is the one most likely to give you sound.

 

:popcorn:

Didn't make any difference.


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#19
terry1966

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"pulseaudio -k"

that doesn't restart pulseaudio it stops it, the -k means kill.

 

have you done this :-

 

before editing any files can you put the volume to 100% and see if you have sound, if no try each of the configuration options 1 at a time and testing for sound.

 

try changing the configuration settings then trying to watch a video on youtube or play any music/video file you have on your laptop, i'd think the "digital stereo output and analog stereo input" setting is probably the one that will give you sound again with any luck.

 

:popcorn:


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#20
terry1966

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before editing any files can you put the volume to 100% and see if you have sound, if no try each of the configuration options 1 at a time and testing for sound.

 

 

digital stereo output and analog stereo input

i'd guess this is the one most likely to give you sound.

 

:popcorn:

Didn't make any difference.

 

did you use the "pulseaudio -k" command?

 

to clear up any confusion.

 

restart your laptop, check what the configuration is set to then change it to "digital stereo output and analog stereo input" restart your laptop and check the configuration again, is it still set to "digital stereo output and analog stereo input" and do you now have any sound?

 

:popcorn:


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#21
reach1

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"pulseaudio -k"

that doesn't restart pulseaudio it stops it, the -k means kill.

 

have you done this :-

 

before editing any files can you put the volume to 100% and see if you have sound, if no try each of the configuration options 1 at a time and testing for sound.

 

try changing the configuration settings then trying to watch a video on youtube or play any music/video file you have on your laptop, i'd think the "digital stereo output and analog stereo input" setting is probably the one that will give you sound again with any luck.

 

:popcorn:

 

Yeah I restarted my pc and checked all the different settings but they did nothing.


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#22
terry1966

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Yeah I restarted my pc and checked all the different settings but they did nothing.

did the setting change from what you'd set it to before restarting the laptop when you again check what it was set to?

 

ok lets open a media player from the terminal so we can see what if any errors are encountered that may point to the problem.

 

open a terminal and type in parole to start the player then play a video ir something with it, copy and past everything that appears in the terminal into your next reply.

 

:popcorn:


Edited by terry1966, 05 March 2016 - 10:58 PM.

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#23
reach1

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Well I had to download a video and some software to play the video. no sound but here are the results.

The first warning was when I could not play a video because there was no video to play.

 

 

fall@fall-Gateway-400VTX:~$ parole

(parole:1996): Gtk-WARNING **: Attempting to read the recently used resources file at `/home/fall/.local/share/recently-used.xbel', but the parser failed: Failed to open file '/home/fall/.local/share/recently-used.xbel': Permission denied.

(parole:1996): GLib-CRITICAL **: Source ID 3451 was not found when attempting to remove it
WARNING:Cancelled

(parole:1996): GLib-CRITICAL **: Source ID 3451 was not found when attempting to remove it

(parole:1996): GLib-CRITICAL **: Source ID 3451 was not found when attempting to remove it
 


Edited by reach1, 05 March 2016 - 11:28 PM.

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#24
terry1966

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playback 16%

output      16% and port headphones/amplifier

configuration options

analog stereo duplex <-- set to this one

analog stereo output

digital stereo output and analog stereo input

digital stereo output

or off

re-read the topic and noticed you said the port is using headphones/amplifier.

 

is there another option listed there and have you been trying to get the sound back with your headphones plugged in?

 

ok lets try this, in a terminal type in

alsamixer

this will display all the sound channels for the current sound device in use.

hit the F6 key this will show a list of sound devices, (make a note of them and post it in next reply.) something like

 

default,

0 followed by device name,

1 followed by device name, 

2 followed by device name,

etc etc depending on the number of devices it sees.

 

i want you to use the up/down arrow keys to highlight the 0 device and hit the enter key to select it.

the screen will show you the channels available for that device.

what i want you to do is use the left and right arrow keys to move from side to side stopping on each channel

use the up arrow key to make sure they are set to 100

any with a square box at the bottom containing MM,

hit the M key so the MM changes to 00,

when you have done this for all the boxes so they all show 00, and everything says 100

hit the F6 key and use the up down arrow keys to select the next device in the list, 1, 2, 3 etc etc and repeat the above steps until you have changed every channel to 100 and any with a box at the bottom from MM to 00 for all the devices shown in the F6 list.

 

now we have made sure nothing is muted and sound is set at max for everything.

 

press Ctrl+C keys to leave alsamixer and get back to the command line.

now type in

speaker-test -c2 -t wav

this should play a voice saying right left for each speaker.

let it repeat 2 or 3 times, you will see it displayed in the terminal even if nothing is coming out of your speakers.

press Ctrl+C again to stop it repeating

 

then post in next reply if sound worked and everything from the time you entered the speaker command to when you stopped it from the terminal.

 

:popcorn:


Edited by terry1966, 06 March 2016 - 03:27 AM.

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#25
reach1

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default

intel 82801-ich4

enter device name

 

 

No sound

 

 

fall@fall-Gateway-400VTX:~$ alsamixer
fall@fall-Gateway-400VTX:~$ speaker-test -c2 -t wav

speaker-test 1.0.27.2

Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 96 to 1048576
Period size range from 32 to 349526
Using max buffer size 1048576
Periods = 4
was set period_size = 262144
was set buffer_size = 1048576
 0 - Front Left
 1 - Front Right
Time per period = 3.226234
 0 - Front Left
 1 - Front Right
Time per period = 3.160110
 0 - Front Left
 1 - Front Right
Time per period = 3.173480
 0 - Front Left
 1 - Front Right
^CTime per period = 3.174812
fall@fall-Gateway-400VTX:~$
 

 

no sound

 

I have been trying to get sound with both headphones and the laptop speakers.


Edited by reach1, 06 March 2016 - 01:16 PM.

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#26
terry1966

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ok

don't try the headphones at all until we can get sound out from the laptop speakers.

try using the laptop buttons to turn the volume up to max and then see if you get sound, also try the mute button.

 

can't see where you told me what options you have under ports in pavucontrol, so can you do that for me, it was set at "headphones/amplifier" so we need to change it, then try each of the configurations 1 at a time again.

 

:popcorn:


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#27
reach1

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interesting the "headphones/amplifier" is now gone. the only option now is digital output (iec958).

Oh, if you change some of the options in configuration some of the output devices options change.

 

 

Used keyboard buttons to set volume to max and tried the mute button. did not work.

I tried them all with no success.

 

 

I am starting to think this is a hardware issue, that could of just randomly happened for no reason.

The pulse audio volume control tells me that sound being played but there is none.

 

Well when I plug in my headset I do hear a slight humming sound and if I wiggle the plug I can hear the crackle of electric current in the headset.

 

I don't know, this is so :headscratch:


Edited by reach1, 06 March 2016 - 07:00 PM.

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#28
reach1

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I found this page

http://linux.die.net.../1/speaker-test

 

I tried some of the test but still no sound.

Here is my terminal history if its any help.

 

 

 

 

 

 

fall@fall-Gateway-400VTX:~$ aplay -L
default
    Playback/recording through the PulseAudio sound server
null
    Discard all samples (playback) or generate zero samples (capture)
pulse
    PulseAudio Sound Server
sysdefault:CARD=I82801DBICH4
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    Default Audio Device
front:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    Front speakers
surround40:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    4.0 Surround output to Front and Rear speakers
surround41:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
iec958:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4 - IEC958
    IEC958 (S/PDIF) Digital Audio Output
dmix:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    Direct sample mixing device
dmix:CARD=I82801DBICH4,DEV=4
    Intel 82801DB-ICH4, Intel 82801DB-ICH4 - IEC958
    Direct sample mixing device
dsnoop:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    Direct sample snooping device
dsnoop:CARD=I82801DBICH4,DEV=4
    Intel 82801DB-ICH4, Intel 82801DB-ICH4 - IEC958
    Direct sample snooping device
hw:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    Direct hardware device without any conversions
hw:CARD=I82801DBICH4,DEV=4
    Intel 82801DB-ICH4, Intel 82801DB-ICH4 - IEC958
    Direct hardware device without any conversions
plughw:CARD=I82801DBICH4,DEV=0
    Intel 82801DB-ICH4, Intel 82801DB-ICH4
    Hardware device with all software conversions
plughw:CARD=I82801DBICH4,DEV=4
    Intel 82801DB-ICH4, Intel 82801DB-ICH4 - IEC958
    Hardware device with all software conversions
fall@fall-Gateway-400VTX:~$ speaker-test

speaker-test 1.0.27.2

Playback device is default
Stream parameters are 48000Hz, S16_LE, 1 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 192 to 2097152
Period size range from 64 to 699051
Using max buffer size 2097152
Periods = 4
was set period_size = 524288
was set buffer_size = 2097152
 0 - Front Left
Time per period = 11.094140
 0 - Front Left
Time per period = 11.028366
 0 - Front Left
Time per period = 11.014020
 0 - Front Left
Time per period = 11.010303
 0 - Front Left
Time per period = 11.016843
 0 - Front Left
^CTime per period = 11.010679

 

fall@fall-Gateway-400VTX:~$ speaker-test -Dsysdefault:I82801DBICH4

speaker-test 1.0.27.2

Playback device is sysdefault:I82801DBICH4
Stream parameters are 48000Hz, S16_LE, 1 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 2048 to 8192
Period size range from 1024 to 1024
Using max buffer size 8192
Periods = 4
was set period_size = 1024
was set buffer_size = 8192
 0 - Front Left
Time per period = 2.831905
 0 - Front Left
Time per period = 2.986544
 0 - Front Left
^CWrite error: -4,Interrupted system call
xrun_recovery failed: -4,Interrupted system call
Transfer failed: Interrupted system call
fall@fall-Gateway-400VTX:~$

 

My hardware

 

 

fall@fall-Gateway-400VTX:~$ lspci
00:00.0 Host bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 01)
00:00.1 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 01)
00:00.3 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 01)
00:02.0 VGA compatible controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 01)
00:02.1 Display controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 01)
00:1d.0 USB controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 83)
00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 03)
00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)
00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 03)
02:02.0 CardBus bridge: O2 Micro, Inc. OZ601/6912/711E0 CardBus/SmartCardBus Controller
02:04.0 Network controller: Intel Corporation PRO/Wireless 2915ABG [Calexico2] Network Connection (rev 05)
02:08.0 Ethernet controller: Intel Corporation 82801DB PRO/100 VE (MOB) Ethernet Controller (rev 83)
 

 

 

 

 

fall@fall-Gateway-400VTX:~$ for AUDIODEV in $(lspci -mm | grep -i audio | cut -f1 -d' ') ; do lspci -k -s ${AUDIODEV} ; done
00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)
    Subsystem: Gateway, Inc. Device 0402
    Kernel driver in use: snd_intel8x0
 


Edited by reach1, 07 March 2016 - 01:04 AM.

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#29
terry1966

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to be honest i can't see a reason why your not getting sound, so yes could well be a hardware problem.

 

can you create and run a mint xfce live cd,  and test if sound works when using that. :- https://www.linuxmin...tion.php?id=214

 

:popcorn:


Edited by terry1966, 07 March 2016 - 03:07 PM.

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#30
reach1

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will do, just to note I have 32bit laptop so I will do it from this link  https://www.linuxmin...tion.php?id=213

 

 

Tested it in linux mint 17 usb boot and no sound in that.


Edited by reach1, 07 March 2016 - 04:29 PM.

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