Just purchased the 2Gb Zotac Geforce GT 730 zone edition video card and having trouble installing it. When I pull the old card and install the new card, I get to the initial HP start up screen, but then it freezes, loses signal, beeps and goes black. I can't access safe mode or get to the BIOS setup. My old card was an ATI 5450 512mb card.
What I've done so far:
- used display drive uninstaller to delete all display drivers (except on board)
- I've tried pulling the RAM and re-installing it - this did not work
If I pull out the new card and plug into the onboard video, the onbbaord video works. Soon as I put the new card in, not only does it not work, but the onboard does not work as well. So the onboard only works if the card is not installed. I've tried putting the old card back in and it still works.
Attached is a link to my computer specs, HP 1120. I have uprgraded to a 520 watt PSU, so power should not be an issue.
Appreciate any help with the matter as to why this card won't work.
Thanks.
http://support.hp.co...ment/c02980014/