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problem with scrolling in Facebook


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#1
nordvark

nordvark

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Hi, I have a problem that started recently on my win7 pro 64 bit pc. If I open a picture to full screen on facebook upon returning to normal view the scrollbar and mouse wheel are non responsive. If I close and reopen facebook the scrollbar and mousewheel work correctly until I view another pic in fullscreen. This definitely is a new problem. I use palemoon browser, but the issue persists with Internet explorer.

 

I'm not sure if this is a browser or windows problem. Has anyone got any ideas please?


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#2
DonnaB

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Hi nordvark,

Try disabling add ons, plugins, extensions, etc. to see of that helps. Got that idea from here. Might be a shot in the dark but worth trying..
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#3
nordvark

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Thanks DonnaB, should have said I did that by running palemoon in safe mode, Internet explorer has no addons. Also cleared cache. Yes I know its a weird issue, and I dont know if its a browser, Windows, or Facebook issue??


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#4
RKinner

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Go in to Device Manager and find your Mouse.  Right click on it and Delete.  Reboot.  It should reinstall it.  Perhaps it will work better now?

 

If that doesn't work try downloading a different browser and see if it has the same problem.


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#5
nordvark

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Reinstalled mouse driver, with no change. The issue persists with installed versions of Palemoon and Internet Explorer.

 

Also persists with portable

  • Firefox
  • Opera
  • Chrome
  • Seamonkey

Guess its not a browser issue


Edited by nordvark, 10 March 2016 - 10:19 PM.

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#6
nordvark

nordvark

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Update, just went to facebook and can no longer reproduce the issue, can go from full screen to normal view without losing scrollbar. Whilst it works I should not look for trouble.

 

Thanks for your help, and hoping the issue stays resolved.

 

Thanks again :yeah:


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