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Slow Computer, Help please


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#46
67mopar

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its running , but not as good as it should be, Im so happy you got this far, Thank you so much, I hope you find something in these logs that get it back to normal, at least I can use it


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#47
RKinner

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Uninstall AVG.  You don't want two anti0viruses.

 

THen just make a Process Explorer log;

 

run it (Vista or Win7 - right click and Run As Administrator).  
 
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
 
 
Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  
 
Wait a full minute then:
 
File, Save As, (to your desktop, note the file name) Save.  Open the file on your desktop and copy and paste the text to a reply.

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#48
67mopar

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Attached File  ardware Interrupts and DPCs.txt   9.58KB   105 downloads

 

 

ts kinda screwed up again unfortunately


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#49
RKinner

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Uninstall AVG, reboot, reinstall Avast then make a new Process Explorer log.

 

Then tonight while you sleep let Avast do a boot-time scan.

 

It takes like 6 hours so I usually let it run at night.
 
Open Avast, Scan, Scan for Viruses, Change the Quick Scan (in the box in the center of the page) to Boot-time Scan.  Then at the bottom of the page click on Scan Settings.
 
Make sure both boxes are checked and click on the gray box to the right of the orange ones.  It should turn orange.  Change where it says "Fix Automatically" to "Move to
Chest."  OK.  Now click on Start and then close Avast.  Mute your speakers so it doesn't wake you up when Windows boots.
 
When you reboot you will see the scan start.  It will tell you where it saves its log.  Usually it's C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt but it might change so verify the location.   This is a hidden location so you will need to tell Windows to let you see it:
 
 
Copy and paste the text from the log to a Reply when done.

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#50
67mopar

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Thank You G2G staff and especially  RKinner we ran a multitude of scans and tests and it Appears the issue is resolved,  I wish we could finger it but Im not complaining,  again Thank you for your patience and help.


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