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black screen mouse issue


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#31
honnybee

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Under the data row usernit says "x:\windows\system32\userinit.exe,", shell says "cmd.exe /k start cmd.exe".


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#32
honnybee

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Under the data row usernit says "x:\windows\system32\userinit.exe,", shell says "cmd.exe /k start cmd.exe".


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#33
honnybee

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how would i start explorer, if you mean explorer.exe from same manner I ran regedit than no it doesn't work, I tried opening task manager like the way you said it didn't work.


Edited by honnybee, 12 March 2016 - 12:31 PM.

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#34
RKinner

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In Task Manager, File, New Task(Run), then type:  explorer and hit Enter


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#35
honnybee

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It doesn't work.
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#36
RKinner

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OK.  The info from regedit:

 

Under the data row usernit says "x:\windows\system32\userinit.exe,", shell says "cmd.exe /k start cmd.exe".

 

is from the special truncated version of windows so we aren't looking at the real registry.

 

What happens when you try to start explorer from task manager.  Do you get an error?


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#37
honnybee

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It says window can't find Explorer make sure you typed it correctly and try again.

Edited by honnybee, 12 March 2016 - 01:16 PM.

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#38
RKinner

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From the black screen task manager File, New Task (Run), try:

 

c:\windows\explorer.exe

 

Do you get the same error?


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#39
honnybee

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I can't use task manager from black screen, I ran the line when I click OK it doesn't do anything.

 

Will this be useful information to solve the issue.

 

http://windows.micro...start-windows-7

 

http://answers.micro...c1-d9ed506afa14


Edited by honnybee, 12 March 2016 - 02:05 PM.

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#40
RKinner

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Can you run 

 

rstrui.exe

 

or

 

c:\windows\system32\rstrui.exe


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#41
honnybee

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It runs the issue is it says I don't have any restore points.
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#42
RKinner

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Isn't there an offline registry editor in Hirem's?

 

If not you can get one at:

 

https://www.raymond....ing-in-windows/


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#43
honnybee

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Yes it's there what should I do.
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#44
RKinner

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We want to go in and look at the winlogon entry

 

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

 

an see what shell and  userinit are set to.


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#45
honnybee

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I did what the link you sent told me to do still didn't work.

Could you take a look at this forum thread I think it explains how to possibly fix the issue.

http://www.tomshardw...s-find-explorer
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