[Ste]

Hi, I have a Pavilion g6 64bit laptop running win10. Recently it has stopped connecting to the internet via Wi-Fi but still works ok via ethernet cable. I have tried several 'fixes' some at the following link if you care to look:

 

http://windowsreport...s-10-error-651/

Nothing I have tried so far seems to work. The first thing I tried of course was system restore using two different restore points with no result. When clicking on the internet connection icon on the task bar I see 'not connected connections are available'. I see other service providers but mine is not listed.

 

I have also turned off the router and restarted after 15 mins.

 I have seen the ads for the repair tool but don't really want to spend money. I tried a new connection and the error 797 came up. I presume it is a registry problem but have no idea where to look.
At this point I don't know what other details are may be needed so I will wait for a response.

Thanks.

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Best Answer

Is your "service provider" also "not listed" on other devices that you, or a friend might have?

 

If it's also missing on another device, then the problem is with your "service provider", not your "Pavilion g6".

[SpywareDr]

Best Answer

Is your "service provider" also "not listed" on other devices that you, or a friend might have?

 

If it's also missing on another device, then the problem is with your "service provider", not your "Pavilion g6".

[Ste]

HI, Thanks for that, it did cross my mind but I didn't check. I suppose I was thinking it would be more complicated. Anyway it's all sorted.

[SpywareDr]

Good to hear the problem's been resolved. Thanks for letting us know.