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Not getting MS updates


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#1
brycrip

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Recently returned my Acer Aspire One D257 to original factory settings. There should have been a zillion Microsoft Updates. But not a one.

 

The Automatic feature is turned on. When I manually search for updates the feature searches endlessly and never finds a single update. Other downloads, programs etc. work fine. Any ideas? Something not selected?

 

Thanks in advance. You guys are great!!!

 

Bry


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#2
phillpower2

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Hello Bry,

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#3
SleepyDude

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Hi,

 

If you are running Windows 7 SP1 try to update the Windows Update Client by installing the latest Update provided by Microsoft (kb3138612)

 

I just tested this the other day on a fresh install, after installing this Update the CPU usage by svchost is lower and only Trustedinstaller hits 50% of the CPU for short periods, I let Windows search for updates and after 1 hour or so (not several hours) I got the list with 220 Updates to download and install.

 

Please note that if you have a low specs machine the search will take longer.


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#4
brycrip

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Hey PhilPower2... Is this what you need?

 

http://speccy.pirifo...a2X0bOqxkAudGpc

 

and did you ever move on board a boat?

 

Bry


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#5
brycrip

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Thanks SleepyDude, but there is too much information listed for my little brain to comprehend. How to I choose what to download? I got an little 32 bit machine and don't see that anywhere. And I'm not sure if I have SP-1. Probably not, due to my issues. Can you be more specific please.

Thank you...

Bry


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#6
SleepyDude

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Hi,

 

Thanks SleepyDude, but there is too much information listed for my little brain to comprehend. How to I choose what to download? I got an little 32 bit machine and don't see that anywhere. And I'm not sure if I have SP-1. Probably not, due to my issues. Can you be more specific please.

Thank you...

Bry

 

According to the Speccy report the machine is running Windows 7 Starter Service Pack 1 (x86) 32 bits

 

Install this one All supported x86-based versions of Windows 7

 

Due to low specs of the machine most likely you will have to wait a long time (hours) to get the list of updates needed...


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#7
phillpower2

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SleepyDude appears to have this in hand so will only chime in regarding what is shown to be running and stopped in the Speccy report in case it has any bearing on why the updates will not install;

 

Windows Defender

Windows Defender: Enabled
 
Antivirus
Antivirus: Enabled
Company Name: Microsoft
Display Name: Microsoft Security Essentials
 
Running: Windows Firewall
 
Stopped: Windows Defender
 
Running: McAfee Firewall Core Service
Running: McAfee Validation Trust Protection Service
 
Stopped: McAfee McShield
 
 

 

 


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#8
brycrip

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Thanks guys. Yeah... I figured it would take hours. Luckily the beer is cheap here at Wendy's bar, Luperon, DR. I'll attempt the install and let you know.

Bry


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#9
phillpower2

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:thumbsup:


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#10
brycrip

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Okay. I downloaded the program and am running it now. It's been searching for MS updates for over an hour and a half. Is that right? The last time, with this computer, it accumulated a LIST of required updates quite quickly (without endless searching), and then I downloaded them. It took, maybe and hour and a half, total. Quick and easy. What has changed?

And thank you...

Bry


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#11
SleepyDude

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Okay. I downloaded the program and am running it now. It's been searching for MS updates for over an hour and a half. Is that right? The last time, with this computer, it accumulated a LIST of required updates quite quickly (without endless searching), and then I downloaded them. It took, maybe and hour and a half, total. Quick and easy. What has changed?

And thank you...

Bry

 

Yes you have to wait. Microsoft did some changes and now Windows 7 takes a long time to find the updates.


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#12
brycrip

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Well it's been over four hours now and I'm still searching. My computer has over heated and so have I. I've drunk all the beer in Wendy's bar and this wayward sailor is outta cash. Time to pack it in. Thank you Microsoft... for nothing. Once again!

I hear the drums. They say: Ubuntu... Ubuntu... Ubuntu...

 

Thanks for all your help...

Bry


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#13
brycrip

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Any other ideas for me?


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#14
SleepyDude

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Hi,

 

Did you get any error or simply the update search doesn't end?

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Users, Partitions and Memory size

     

Click on Go.

Post the resulting log in your next reply.
 


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#15
brycrip

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No. The search never end.

 

I don't have the computer with me right now, but I will download the minitoolbox and post the results.

Thanks so much for the help.

Bry


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