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Not getting MS updates


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#16
brycrip

brycrip

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Here you go, and much thanks....
 
 
MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Chris (administrator) on 02-04-2016 at 10:26:33
Running from "C:\Users\Chris\Desktop"
Microsoft Windows 7 Starter  Service Pack 1 (X86)
Model: AOD257 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/31/2016 11:13:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/31/2016 11:13:03 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: The McShield scanning service cannot find any configuration in the registry
 
Error: (03/31/2016 09:38:25 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (03/31/2016 09:07:44 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/31/2016 09:07:33 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: The McShield scanning service cannot find any configuration in the registry
 
Error: (03/29/2016 10:56:09 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/29/2016 10:56:00 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: The McShield scanning service cannot find any configuration in the registry
 
Error: (03/29/2016 10:24:05 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (03/29/2016 10:06:15 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/29/2016 10:06:07 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: The McShield scanning service cannot find any configuration in the registry
 
 
System errors:
=============
Error: (03/31/2016 02:28:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
Error: (03/31/2016 11:14:03 AM) (Source: Service Control Manager) (User: )
Description: The McAfee McShield service terminated with service-specific error %%5046.
 
Error: (03/31/2016 09:08:33 AM) (Source: Service Control Manager) (User: )
Description: The McAfee McShield service terminated with service-specific error %%5046.
 
Error: (03/29/2016 11:11:03 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.215.2488.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (03/29/2016 11:11:03 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.215.2488.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (03/29/2016 11:10:54 AM) (Source: DCOM) (User: )
Description: {AD3EDBCA-0901-415B-82E9-C16D3B65E38C}
 
Error: (03/29/2016 10:57:00 AM) (Source: Service Control Manager) (User: )
Description: The McAfee McShield service terminated with service-specific error %%5046.
 
Error: (03/29/2016 10:54:48 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.215.2488.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (03/29/2016 10:22:57 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 115.42.0.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (03/29/2016 10:22:17 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.215.2488.0
 
Update Source: %NT AUTHORITY51
 
Update Stage: 4.8.0204.00
 
Source Path: 4.8.0204.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\NETWORK SERVICE
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
 
Microsoft Office Sessions:
=========================
Error: (03/31/2016 11:13:12 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/31/2016 11:13:03 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 
 
Error: (03/31/2016 09:38:25 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (03/31/2016 09:07:44 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/31/2016 09:07:33 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 
 
Error: (03/29/2016 10:56:09 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/29/2016 10:56:00 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 
 
Error: (03/29/2016 10:24:05 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (03/29/2016 10:06:15 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/29/2016 10:06:07 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 
 
 
=========================== Installed Programs ============================
 
Acer Crystal Eye Webcam (HKLM\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer Crystal Eye Webcam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer ePower Management (HKLM\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3007 - Acer Incorporated)
Acer eRecovery Management (HKLM\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Acer Incorporated)
Acer Registration (HKLM\...\Acer Registration) (Version: 1.04.3502 - Acer Incorporated)
Acer ScreenSaver (HKLM\...\Acer Screensaver) (Version: 1.1.0617.2011 - Acer Incorporated)
Acer Updater (HKLM\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Acer Incorporated)
Acer VCM (HKLM\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 4.05.3501 - Acer Incorporated)
Adobe AIR (HKLM\...\{FDB3B167-F4FA-461D-976F-286304A57B2A}) (Version: 2.7.0.19480 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.7.0.19480 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.3.181.34 - Adobe Systems Incorporated)
Adobe Reader X MUI (HKLM\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)
Bing Bar (HKLM\...\{C28D96C0-6A90-459E-A077-A6706F4EC0FC}) (Version: 7.0.765.0 - Microsoft Corporation)
D3DX10 (HKLM\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Galerie de photos Windows Live (HKLM\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Identity Card (HKLM\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2230 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
Junk Mail filter update (HKLM\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM\...\LManager) (Version: 5.1.4 - Acer Inc.)
Mesh Runtime (HKLM\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
MyWinLocker 4 (HKLM\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.)
newsXpresso (HKLM\...\{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}) (Version: 1.0.0.40 - esobi Inc.) Hidden
newsXpresso (HKLM\...\InstallShield_{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}) (Version: 1.0.0.40 - esobi Inc.)
NOOK for PC (HKLM\...\BN_DesktopReader) (Version: 2.5.4.7070 - Barnesandnoble.com)
Realtek Ethernet Controller Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.37.1229.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6307 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.78 - Realtek Semiconductor Corp.)
Shredder (HKLM\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skype™ 5.3 (HKLM\...\{5335DADB-34BA-4AE8-A519-648D78498846}) (Version: 5.3.116 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.18.0 - Synaptics Incorporated)
Times Reader (HKLM\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York Times Company) Hidden
Times Reader (HKLM\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
Torch (HKCU\...\Torch) (Version: 45.0.0.11014 - Torch Media, Inc)
Welcome Center (HKLM\...\Acer Welcome Center) (Version: 1.02.3503 - Acer Incorporated)
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 2035.87 MB
Available physical RAM: 1075.89 MB
Total Virtual: 4071.73 MB
Available Virtual: 2579.44 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:219.79 GB) (Free:195.11 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CHRIS-PC
 
Administrator            Chris                    Guest                    
 
 
**** End of log ****

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#17
SleepyDude

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Hi,

 

Did you successfully install the Windows Update I suggested on post #6?

 

Another question did you install Torch? I suggest you uninstall that.


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#18
brycrip

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No. That's the download I waited four hours as it searched.

And yes: Torch seems to be a nice clean browser with none of the junk that seems to get added on to the mainstream players. I've used it without complaint for about the past year.

And I like the fact they don't try to improve it every couple of weeks. Have used Foxfire, Chrome, etc, but like Torch. But I'm open to suggestions if you can recommend something better.

 

Hey... thanks for all the help. Really appreciate it.

 

Bry 


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#19
SleepyDude

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No. That's the download I waited four hours as it searched.


Try this:
- press Windows7_key_R2.pngand type services.msc
- locate Windows Update on the list of services, right click on it and click Stop
- download and instal the latest update to the Windows Update Client by visiting this page. Install the version that matches your windows.
- after the update the system will ask for a restart, do it
- open the Control Panel -> Windows Update and search for updates, let it run for some time until it lists the updates that you need to install

The CPU usage by svchost should be lower now. When windows searches for updates it's normal to see the process TrustedInstaller using around 50% CPU for short periods of time.
 

And yes: Torch seems to be a nice clean browser with none of the junk that seems to get added on to the mainstream players. I've used it without complaint for about the past year.
And I like the fact they don't try to improve it every couple of weeks. Have used Foxfire, Chrome, etc, but like Torch. But I'm open to suggestions if you can recommend something better.


Torch is ok if you install the program by yourself. Torch has been found to be bundled with 3rd party software in that case it should be removed.
Just to let you know that there is a stable version of Firefox that only receives security updates, its called Firefox ESR.
 

Hey... thanks for all the help. Really appreciate it.


You are welcome.


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#20
brycrip

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I searched through all the available updates and couldn't find anythig that matched up to a 32 bit machine. I tried: Update for Windows Server 2008 R2 for Itanium-based Systems (KB3138612) but got a window saying that it wasn't compatable.
Not sure where to go from here.
Bry

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#21
SleepyDude

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I searched through all the available updates and couldn't find anythig that matched up to a 32 bit machine. I tried: Update for Windows Server 2008 R2 for Itanium-based Systems (KB3138612) but got a window saying that it wasn't compatable.
Not sure where to go from here.
Bry

 

 

32 bits is called x86 also https://www.microsof...s.aspx?id=51208

 

Don't forgot to stop the Windows Update service before installing the update.


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