[jocker7878]

Hi everybody

can you help me with my problem

i'm usuing windows 7 64bit and i have been getting this bsod for like a week.

i used BlueScreenView to know the problem but didn't find a solution until now

i attached RAR file with 4 dmp files of the bsod hope you can help me

thanks in advance.

Attached Files

•  BSOD.rar   104.63KB   189 downloads

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   jocker7878,

 

Please use the method below to upload any dmpfiles, we do not use rar

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 

 

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[phillpower2]

   jocker7878,

 

Please use the method below to upload any dmpfiles, we do not use rar

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

3. Upload the zip folder using the Attach button, bottom left of the dialogue input box 

 

Tip

To ensure that you receive notification of any reply to your thread please click on the Follow this topic tab, top right corner above your OP.

[jocker7878]

Thanks for your reply

 

Attached Files

•  032116-70153-01.zip   114.62KB   195 downloads

[phillpower2]

Best Answer

You are welcome 

 

PROCESS_NAME:  mbamservice.ex is implicated in each of your 4 dmps, do you have the free or paid for Pro version, if free, uninstall it, use the computer as you normally would and let us know how it goes.

 

JAFYI: just helped another member with the same type of issue, see thread here

 

 

Going offline now as it`s getting late here and have an early start, will check back asap tomorrow.

[jocker7878]

Thanks so much phill

I will try and let you know if the problem persists

have a good sleep 

[phillpower2]

You are welcome jocker7878 and thanks 

[jocker7878]

I haven't got any BSOD recently. Thanks.

[phillpower2]

No problem and please let us know if the problem reoccurs