Yep I tried Safe Mode and got the message, "You can't install Windows while running in Safe mode" I tried running the media creator (I can run exe files in safe mode) to see if I could create the install files on the harddrive, but it wasn't connected to the internet
When I boot in Safe mode with networking, the screen is black except for "Safe Mode" in the four corners and Microsoft Windows Build 7601: Service Pack 1 at the top. There is not way to execute anything, so I have to do a hard reboot (power button).
When I boot in Safe mode with command prompt, I don't know what command to enter to try to run the upgrade file. I tried to enter the file name as the cmd: getwindows10-pse-ggl.exe from c:\ and c:\windows\system 32, ... not recognized as an internal or external command...
I'm curious why they make a bootable USB, then say that you have to run it from your computer. In any case, I've tried running it from the USB and got the message above, then tried in safe mode and got this message.
I tried booting from the USB again to see what choices I have. So far I've only tried the "Upgrade" option, not the "Custom" option. Any thoughts on that?
I'm off to work and will give this another try this evening. Thanks for sticking with me on this.