We will try this fix first though
Download the attached fixlist.txt to the same location as FRST
fixlist.txt 165bytes 69 downloads
Start FRST as before and press fix
On completion try a normal boot or safe mode boot
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Restarted and started in normal mode however CTRL + ALT + DELETE still does not work
Here is the fixlog
After starting Startup repair twice, it displayed "Startup repair could not detect a problem"
OK can you right click on the desktop and ensure that taskbar is set to show
No unfortunately not, in the case of a complete reset in order to rid the 'virus' would it be possible to recover some files on my computer at the moment or is it too late?
Edited by filipfilip, 04 April 2016 - 04:36 PM.
First link displayed404 - File or directory not found.
Went to website instead thanks for the continued help on this, now starting the process
Edited by filipfilip, 05 April 2016 - 08:16 AM.
Basically any saved games files, documents, photo's, email data or licences
I am going to move the files to a portable hard drive I use. Whats the next step after?
Edited by filipfilip, 05 April 2016 - 08:47 AM.
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