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Windows 7 Black Screen virus [Solved] [Closed]


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#16
Essexboy

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I think we may have to try and find a way to roll back the video driver

We will try this fix first though

Download the attached fixlist.txt to the same location as FRST
Attached File  fixlist.txt   165bytes   50 downloads
Start FRST as before and press fix
On completion try a normal boot or safe mode boot
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#17
filipfilip

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Restarted and started in normal mode however CTRL + ALT + DELETE still does not work

Here is the fixlog 

Fix result of Farbar Recovery Scan Tool (x64) Version:05-03-2016 01
Ran by SYSTEM (2016-04-04 18:16:37) Run:2
Running from f:\
Boot Mode: Recovery
==============================================
 
fixlist content:
*****************
HKLM\...\Run: [hola] => C:\Program Files\Hola\app\hola.exe --silent
HKLM\...26dfa299cadb\InprocServer32: [Authentication UI Logon UI] authuitu.dll <==== ATTENTION
 
*****************
 
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\hola => value removed successfully
HKLM\Software\Classes\CLSID\{7986d495-ce42-4926-8afc-26dfa299cadb}\InprocServer32\\Default => value restored successfully
 
==== End of Fixlog 18:16:37 ====

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#18
Essexboy

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After this fixlist has run, from the recovery console select startup repair and run that twice

Download the attached fixlist.txt to the same location as FRST
Attached File  fixlist.txt   29bytes   53 downloads
Start FRST as before and press fix
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#19
filipfilip

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After starting Startup repair twice, it displayed "Startup repair could not detect a problem"

Fixlog:

Fix result of Farbar Recovery Scan Tool (x64) Version:05-03-2016 01
Ran by SYSTEM (2016-04-04 06:22:09) Run:3
Running from f:\
Boot Mode: Recovery
==============================================
 
fixlist content:
*****************
LastRegBack: 2016-03-19 05:27
*****************
 
DEFAULT => copied successfully to System32\config\HiveBackup
DEFAULT => restored successfully from registry back up
SAM => copied successfully to System32\config\HiveBackup
SAM => restored successfully from registry back up
SECURITY => copied successfully to System32\config\HiveBackup
SECURITY => restored successfully from registry back up
SOFTWARE => copied successfully to System32\config\HiveBackup
SOFTWARE => restored successfully from registry back up
SYSTEM => copied successfully to System32\config\HiveBackup
SYSTEM => restored successfully from registry back up
 
==== End of Fixlog 06:22:20 ====

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#20
Essexboy

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Reboot windows and press F8 to start the safe mode menu
On the menu select :

Enable Low Resolution Video (640 X 480)

Does that let you get into windows
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#21
filipfilip

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Yes but its still the same (No desktop only mouse cursor)


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#22
Essexboy

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OK can you right click on the desktop and ensure that taskbar is set to show


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#23
filipfilip

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No response when left clicked or right clicked


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#24
Essexboy

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Running out of options now as I assess that the video drivers have messed the system.. Do you have a backup or disc image
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#25
filipfilip

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No unfortunately not, in the case of  a complete reset in order to rid the 'virus' would it be possible to recover some files on my computer at the moment or is it too late?


Edited by filipfilip, 04 April 2016 - 04:36 PM.

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#26
Essexboy

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I do not believe that this was caused by a virus as there were just a few adware items that would not cause this. I believe it may have been the driver you installed

Download Peazip to the desktop
Run and install the programme

Download the following files to the desktop .. Right click the links and select save as...then select desktop

Rufus

OTLPE_standard

Right click OTLPE on your desktop and select ..Open as archive

Unzup%20archive.png


Select OTLPE standard

select%20archive.PNG

Click Extract, ensure that desktop is selected

extract%20archive.PNG

Insert the USB stick Then run Rufus
rufus.JPG
Select the ISO file on the desktop via the ISO icon.

Press Start Burn
RufusISO.JPG

Once the USB has burnt then
  • Reboot your system using the boot USB you just created.
    Note : If you do not know how to set your computer to boot from USB follow the steps here
  • As the Programme needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :)
  • Your system should now display a Reatogo desktop.
  • From here you can copy files to a cd drive

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#27
filipfilip

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First link displayed 

404 - File or directory not found.

Went to website instead thanks for the continued help on this, now starting the process


Edited by filipfilip, 05 April 2016 - 08:16 AM.

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#28
filipfilip

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Any specific files I need to copy over?


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#29
Essexboy

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Basically any saved games files, documents, photo's, email data  or licences


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#30
filipfilip

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Ok thanks.

I am going to move the files to a portable hard drive I use. Whats the next step after?


Edited by filipfilip, 05 April 2016 - 08:47 AM.

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