Windows 7 Black Screen virus [Solved] [Closed]
Posted 15 April 2016 - 12:10 PM
So since my last post, i've taken the computer into the shop to get its two fans and the power replaced in the hope that it fixed the problem however is has not.
I noticed that the crashing only started as soon as I upgraded to Windows 10 so I've made the choice to go back to Windows 7 in the hope that it will fix it.
When I click on settings -> Update & Security -> Recovery it should display the option to go back to Windows 7 however there is none there. How can I go about downgrading back to Windows 7 and will that be a valid option.
Posted 15 April 2016 - 12:13 PM
Posted 15 April 2016 - 12:14 PM
Edited by filipfilip, 15 April 2016 - 12:15 PM.
Posted 15 April 2016 - 12:47 PM
If the hardware is good then this should work
Yes use the boot USB
Posted 15 April 2016 - 01:07 PM
Since I only have my win 10 key available (Which also dosent work) and the Windows 7 dosent feature an available creation tool because you need a key to continue; how can I download it without a key such as I did for Windows 10.
For some reason my system dosent have an official option to roll back to windows 7
Since Windows 8 features the media creation tool to download the ISO maybe that is a possibility but im not sure if the crashing issues will continue on that as they have been on win 10
Edited by filipfilip, 15 April 2016 - 01:19 PM.
Posted 15 April 2016 - 02:21 PM
I've used it to locate the Windows 10 Pro key yes, however when I go to activate Windows 10 (At the moment it says that their activation service is down) however normally It simply dosen't accept it, just like my previous Windows 7 key didnt work which I have been using for 3+ years prior to this all
Same error always comes up :"We've encountered a problem with the product key you provided."
Posted 20 April 2016 - 08:44 AM
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