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Removal instructions for Webalta

- - - - - mail.ru bundle

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#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 32,306 posts
Content is republished with permission from Malwarebytes.

What is Webalta?

The Malwarebytes research team has determined that Webalta is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.

How do I know if my computer is affected by Webalta?

You may see these entries in your list of installed software:

warning7.png

and these warnings in your Chrome Settings menu:

warning2.png

these browser add-ons:

warning1.png

warning3.png

warning4.png

warning5.png

these Scheduled Tasks:

warning6.png

and you will see these icons in your taskbar and on your desktop:

icons.png

How did Webalta get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Webalta?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Webalta?
  • No, Malwarebytes' Anti-Malware removes Webalta completely.
  • Please read the next post in this thread to find - optional - removal instructions for other programs you may find in this bundle.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Webalta hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png


Technical details for experts

Possible signs in FRST logs (please note that these include bundled but legitimate items):

 Internet Explorer Version 11 (Default browser: "C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe" -- "%1")
 (Mail.Ru) C:\Users\{username}\AppData\Local\Mail.Ru\MailRuUpdater.exe
 (Mail.Ru) C:\Program Files (x86)\Mail.Ru\MailRuUpdater\MailRuUpdater.exe
 (Mail.Ru) C:\Program Files (x86)\Mail.Ru\Update Service\mrupdsrv.exe
 HKCU\...\Run: [MailRuUpdater] => C:\Users\{username}\AppData\Local\Mail.Ru\MailRuUpdater.exe [6273240 2016-04-07] (Mail.Ru)
 HKCU\...\Run: [amigo] => C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe [692952 2015-11-17] (Mail.Ru)
 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://mail.ru/cnt/10445?gp=801408
 SearchScopes: HKCU -> DefaultScope {FFEBBF0A-C22C-4172-89FF-45215A135AC7} URL = hxxp://go.mail.ru/search?q={SearchTerms}&fr=iextn&gp=801908
 SearchScopes: HKCU -> {FFEBBF0A-C22C-4172-89FF-45215A135AC7} URL = hxxp://go.mail.ru/search?q={SearchTerms}&fr=iextn&gp=801908
 BHO-x32: �����@Mail.Ru -> {8E8F97CD-60B5-456F-A201-73065652D099} -> C:\Users\{username}\AppData\Local\Mail.Ru\Sputnik\IESearchPlugin.dll [2016-04-08] (Mail.Ru)
 FF DefaultSearchEngine: @Mail.Ru
 FF SelectedSearchEngine: [email protected]
 FF Homepage: hxxps://mail.ru/cnt/11956636?fr=ffhp1.0.2&gp=801408
 FF Keyword.URL: hxxp://go.mail.ru/distib/ep/?product_id=%7B880697CB-2973-45B7-BAFF-6C2EBFD37EEC%7D&gp=801908
 FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\{username}\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2015-06-08] (Unity Technologies ApS)
 FF SearchPlugin: C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\searchplugins\mailru.xml [2016-04-08]
 FF Extension: ?????????? ???????? @Mail.Ru - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\{a38384b3-2d1d-4f36-bc22-0f7ae402bcd7} [2016-04-08]
 FF Extension: Neiron Search Tools - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected] [2016-04-08]
 FF Extension: ???????? ???????? Mail.Ru - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\[email protected] [2016-04-08]
 FF Extension: [email protected] - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\[email protected] [2016-04-08]
 CHR HomePage: Default -> mail.ru/cnt/11956636?rciguc__PARAM__
 CHR StartupUrls: Default -> "hxxp://mail.ru/cnt/10445?gp=801408"
 CHR DefaultSearchURL: Default -> hxxp://go.mail.ru/distib/ep/?q={searchTerms}&product_id=%7B62B572A8-2CCE-4B90-ABED-10355C20A8A9%7D&gp=801908
 CHR DefaultSearchKeyword: Default -> go.mail.ru
 CHR DefaultSuggestURL: Default -> hxxp://suggests.go.mail.ru/ff3?q={searchTerms}
 CHR Extension: (Mail.Ru) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bgcifljfapbhgiehkjlckfjmgeojijcb [2016-04-08]
 CHR Extension: (???????? ???????? Mail.Ru) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\lbjjfiihgfegniolckphpnfaokdkbmdm [2016-04-08]
 CHR Extension: (?????????? ???????? Mail.Ru) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\oelpkepjlgmehajehfeicfbjdiobdkfj [2016-04-08]
 OPR Extension: (Neiron Search Tools) - C:\Users\{username}\AppData\Roaming\Opera Software\Opera Stable\Extensions\mhljmbhdpcbofeflpfiehajciopgajen [2016-04-08]
 R2 mrupdsrv; C:\Program Files (x86)\Mail.Ru\Update Service\mrupdsrv.exe [2555096 2016-04-07] (Mail.Ru)
 R2 Updater.Mail.Ru; C:\Program Files (x86)\Mail.Ru\MailRuUpdater\MailRuUpdater.exe [6273240 2016-04-07] (Mail.Ru)
 C:\Program Files (x86)\Mail.Ru
 C:\Windows\System32\Tasks\MailRuUpdater
 C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\????????.lnk
 C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\?????????????.lnk
 C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\?????????.lnk
 C:\Users\{username}\Desktop\????????.lnk
 C:\Users\{username}\Desktop\?????????????.lnk
 C:\Users\{username}\Desktop\?????????.lnk
 C:\Users\{username}\AppData\LocalLow\Unity
 C:\Users\{username}\AppData\Local\Unity
 C:\Users\{username}\AppData\Roaming\MailProducts
 C:\Users\{username}\AppData\Local\Mail.Ru
 C:\Users\{username}\AppData\Local\Amigo
 C:\Windows\System32\Tasks\PhoenixBrowser Updater
 C:\Users\{username}\Desktop\?????? ? ?????????.url
 C:\Users\{username}\AppData\Roaming\phoenixguard
 C:\Users\{username}\AppData\Roaming\Neiron
 C:\Users\{username}\AppData\Roaming\everysale4
 C:\Users\{username}\AppData\Local\PhoenixBrowserUpdater
 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Web Search Tools
 C:\ProgramData\Mail.Ru
 C:\Program Files (x86)\Twilight Tech
 C:\Users\{username}\AppData\Local\Temp\gua.exe
 C:\Users\{username}\AppData\Local\Temp\int_mm_s.exe
 C:\Users\{username}\AppData\Local\Temp\lfs.exe
 C:\Users\{username}\AppData\Local\Temp\mtm_p.exe
 C:\Users\{username}\AppData\Local\Temp\nrn_tmp.exe
 C:\Users\{username}\AppData\Local\Temp\setup_.exe
 C:\Users\{username}\AppData\Local\Temp\spt_mm_s.exe
 C:\Users\{username}\AppData\Local\Temp\sx_brows.exe

PhoenixBrowser Updater (HKCU\...\PhoenixBrowser Updater) (Version: 1.0 - Phoenix)
Twilight Pretty Search (HKLM-x32\...\Twilight Pretty Search) (Version: 1.00.01.00 - Twilight Tech Co., Ltd.)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.3f2 - Unity Technologies ApS)
???????? (HKCU\...\Amigo) (Version: 44.4.2403.3 - Mail.Ru)
?????? ??????????????? ?????????? ???????? (HKCU\...\MailRuUpdater) (Version:  - Mail.Ru)
Task: {5552646B-592E-4B00-AA95-52A489BC947F} - System32\Tasks\PhoenixBrowser Updater => C:\Users\{username}\AppData\Local\PhoenixBrowserUpdater\PhoenixBrowserUpdater.exe [2015-05-30] ()
Task: {58A3D45F-8CCB-4026-B5EE-91FCAEE38021} - System32\Tasks\MailRuUpdater => C:\Users\{username}\AppData\Local\Mail.Ru\MailRuUpdater.exe [2016-04-07] (Mail.Ru)
ShortcutWithArgument: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Mail.Ru.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation) -> url,FileProtocolHandler "hxxp://www.mail.ru/cnt/20775012?gp=800908"
ShortcutWithArgument: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Mail.Ru.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation) -> url,FileProtocolHandler "hxxp://www.mail.ru/cnt/20775012?gp=800908"
FirewallRules: [{CD15117B-95CC-4E0C-8BC5-9072081E73D0}] => (Allow) C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe

Shortcut: C:\Users\{username}\Desktop\?????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\vk.exe ()
Shortcut: C:\Users\{username}\Desktop\????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe (Mail.Ru)
Shortcut: C:\Users\{username}\Desktop\?????????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\ok.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\?????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\vk.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe (Mail.Ru)
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\?????????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\ok.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Twilight Pretty Search.lnk -> C:\Program Files (x86)\Twilight Tech\Pretty Search\dummyDlg.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\?????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\vk.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe (Mail.Ru)
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\?????????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\ok.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\?????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\vk.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe (Mail.Ru)
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\?????????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\ok.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\?????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\vk.exe ()
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\amigo.exe (Mail.Ru)
Shortcut: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\?????????????.lnk -> C:\Users\{username}\AppData\Local\Amigo\Application\ok.exe ()
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk -> C:\Program Files (x86)\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Mozilla Firefox.lnk -> C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\MBAM\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Opera.lnk -> C:\Program Files (x86)\Opera\launcher.exe (Opera Software) -> hxxp://get3mail.ru/?id=7&subid=10022
ShortcutWithArgument: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Mail.Ru.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation) -> url,FileProtocolHandler "hxxp://www.mail.ru/cnt/20775012?gp=800908"
ShortcutWithArgument: C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Mail.Ru.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation) -> url,FileProtocolHandler "hxxp://www.mail.ru/cnt/20775012?gp=800908"
InternetURL: C:\Users\{username}\Favorites\Mail.Ru ????? - ????????? ??? ???????!.url -> hxxp://agent.mail.ru
InternetURL: C:\Users\{username}\Favorites\Mail.Ru.url -> hxxp://www.mail.ru
InternetURL: C:\Users\{username}\Desktop\?????? ? ?????????.url -> hxxp://go.mail.ru/?sct=1&fr=ni&gp=800908

Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/8/2016
Scan Time: 9:10 AM
Logfile: mbamMailRu.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.04.08.01
Rootkit Database: v2016.04.03.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 363155
Time Elapsed: 9 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 3
PUP.Optional.PhoenixBrowser, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\PhoenixBrowser Updater, Delete-on-Reboot, [f76a6e3ebadf2016cce03a5b25df5da3], 
PUP.Optional.PrettySearch, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Twilight Pretty Search, Quarantined, [75ec3f6dbbde83b3d6eec3519a69e21e], 
PUP.Optional.PhoenixBrowser, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\PhoenixBrowser Updater, Quarantined, [e57cd1db58414bebc632f036f60dfb05], 

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.TwilightPrettySearch, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Web Search Tools, Quarantined, [85dc7d2fefaa59ddb5c29aa8a163dc24], 
PUP.Optional.PrettySearch, C:\Program Files (x86)\Twilight Tech\Pretty Search, Quarantined, [75ec3f6dbbde83b3d6eec3519a69e21e], 
PUP.Optional.PhoenixBrowser, C:\Users\{username}\AppData\Local\PhoenixBrowserUpdater, Quarantined, [e57cd1db58414bebc632f036f60dfb05], 

Files: 12
Adware.WebAlta, C:\Users\{username}\Desktop\setup.exe, Quarantined, [df820d9f5742a591145d8383eb176a96], 
Adware.WebAlta, C:\Users\{username}\AppData\Local\Temp\setup_.exe, Quarantined, [c59cf2ba831620161c55ce380df554ac], 
PUP.Optional.PhoenixBrowser, C:\Users\{username}\AppData\Local\Temp\sx_brows.exe, Quarantined, [a9b8ddcfe0b9c571943ee223719119e7], 
PUP.Optional.PhoenixBrowser, C:\Users\{username}\AppData\Local\PhoenixBrowserUpdater\PhoenixBrowserUpdater.exe, Quarantined, [2041f9b3cccdf640627001048e743dc3], 
PUP.Optional.TwilightPrettySearch, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Web Search Tools\Twilight Pretty Search.lnk, Quarantined, [85dc7d2fefaa59ddb5c29aa8a163dc24], 
PUP.Optional.TwilightPrettySearch, C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Twilight Pretty Search.lnk, Quarantined, [2b363e6e44559a9c1464ca78d13345bb], 
PUP.Optional.PhoenixBrowser, C:\Windows\System32\Tasks\PhoenixBrowser Updater, Quarantined, [baa73b71702937ffdcced9bcfd07cc34], 
PUP.Optional.PrettySearch, C:\Program Files (x86)\Twilight Tech\Pretty Search\dummyDlg.exe, Quarantined, [75ec3f6dbbde83b3d6eec3519a69e21e], 
PUP.Optional.PrettySearch, C:\Program Files (x86)\Twilight Tech\Pretty Search\orange-uninstall.ico, Quarantined, [75ec3f6dbbde83b3d6eec3519a69e21e], 
PUP.Optional.PrettySearch, C:\Program Files (x86)\Twilight Tech\Pretty Search\uninstall.exe, Quarantined, [75ec3f6dbbde83b3d6eec3519a69e21e], 
PUP.Optional.PhoenixBrowser, C:\Users\{username}\AppData\Local\PhoenixBrowserUpdater\prefs, Quarantined, [e57cd1db58414bebc632f036f60dfb05], 
PUP.Optional.PhoenixBrowser, C:\Users\{username}\AppData\Local\PhoenixBrowserUpdater\Uninstall.exe, Quarantined, [e57cd1db58414bebc632f036f60dfb05], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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#2
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 32,306 posts
Additional removal instructions

Remove unwanted desktop icons:
righthclick the unwanted icon and choose "Delete".

Remove unwanted - Pinned - icons in your taskbar:
rightclick the unwanted icon and choose "Unpin this program from taskbar".

Manual uninstall
The programs you could be looking to uninstall after installing this bundle are:
  • Unity Web Player
  • Mail.ru Updater
  • Mail.ru 2 Amigo
Uninstall unwanted programs:
  • Windows vista and Windows 7
    • Open the "Control Panel" by clicking the "Start button" and click "Control Panel".
    • Click "Programs"and click "Programs and Features" or "Uninstall a program".
    • Select the program you would like to remove and then click Uninstall.
    • You may be prompted for confirmation or the Adminstrator password.
  • Windows 8 and 10
    • On the Start menu click Settings.
    • Select "System" and click "Apps & features".
    • select the program you would like to remove and then click Uninstall.
    • Follow the directions on the screen.
Extra information: when removing Amigo you may see this prompt -

AmigoUninstall.png

- asking you to choose a new default browser and whether you want to delete your browser data. Unless you plan to re-install Amigo I suggest you use both options.

Browser settings

The extensions you could be looking to uninstall after installing this bundle are:
  • Neiron Search Tools
  • Several Mail.ru extensions
For illustrated help with the procedures please have a look at our Restore Browser page.
  • Internet explorer
    • Change your start page
  • Firefox
    • Change your start page
    • Remove unwanted Extensions
    • Change your default search engine
  • Chrome
    • Disable unwanted Extensions under Settings
      warning2.png
    • Remove unwanted Extensions under Extensions
    • Change your Home page and your new tab page
    • Change your default search engine
  • Opera
    • Change your start page
    • Disable and Remove any unwanted extensions
If your browser is not listed here or you need help with any of the above, feel free to ask for help on the forums.
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