Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

No display or cursor following malware invasion (Resolved).


Best Answer Lisadog , 16 April 2016 - 05:24 PM

Yes, that is the motherboard. I got the problem fixed, seems the malware corrupted the display drivers. Unhooked all but one monitor and was able to get the machine to boot. Did have to reinstall t... Go to the full post »


  • Please log in to reply

#1
Lisadog

Lisadog

    New Member

  • Member
  • Pip
  • 2 posts

I got what I believe is a bit torrent which invaded my machine, now it won't boot or provide any kind of display, no cursor, monitors indicate no signal. Power supply seems to be working as fans come on. Removed, cleaned and reset RAM. Removed hard drive, was able to access files it when hooked to another computer. Replaced CMOS battery. No way to boot in safe mode or access BIOS. Tried booting from Windows 7 CD, no luck.

 

Gateway FX 6801

Two (2) GeForce 8600 GTS video cards

Windows 7 Pro 64 bit

 

HELP!!

 


  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,780 posts

:welcome:    Lisadog,

 

Is the MB here the same as the one in your system, reason that I ask is so we can determine if there is an onboard speaker present that would help with troubleshooting.

 

Power supply seems to be working as fans come on.

 

 

As a PSU puts out various voltages +3.3V, +5V and +12V it may appear that the PSU is working correctly but it is not, any significant drop of any output can prevent the system from booting up, the other scenario is a significant increase in the output which can be worse as it can fry one or more major components such as the MB, CPU, Ram, add on video card etc.


  • 0

#3
Lisadog

Lisadog

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
✓  Best Answer

Yes, that is the motherboard. I got the problem fixed, seems the malware corrupted the display drivers. Unhooked all but one monitor and was able to get the machine to boot. Did have to reinstall the operating system but I'm glad I'm very religious about doing backups so didn't lose any data. Thanks.


  • 0

#4
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,780 posts

Great news and a job well done on your behalf Lisadog  :thumbsup:

 

You are welcome btw and thank you for sharing how the issue was resolved, duly marked as Best Answer which will help others find the information quicker when looking for help themselves.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP