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How to get Outlook 2007 back to out-of-box state?


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#1
tjmcs

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Greetings.

 

Computer was just built for me; running Win 7, AVG free. Next program tried installing, Outlook 2007. Finally had enough of password pop-ups and server rejected my login errors. Searched the web, found numerous fixes. None worked. Wanting to get Outlook 2007 back to out-of-box state, short of reinstalling. Do not have disc. Maybe something is corrupted somewhere. Wanting to remove all traces that I have tried to use it so I can start over clean. Is there anyway to do this? 

 

joe


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#2
Fusionbomb

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Hello tjmcs,

 

 

Perhaps these steps can help?

 

 

Step 1

Close Microsoft Outlook 2007.

 

Step 2

Click the Start button and select "Computer" from the menu to open the native file manager.

 

Step 3

Select the system drive -- usually "C:" -- from the left pane.

 

Step 4

Open the "Users\UserName\AppData\Roaming\Microsoft\Outlook" folder, where "UserName" is the name of your user account.

 

Step 5

Right-click the "outcmd.dat" file and select "Rename" from the context menu.

 

Step 6

Type "outcmd.old" as the new name and press "Enter" to rename the file.

 

Step 7

Launch Microsoft Outlook 2007, a new outcmd.dat file is automatically created, and all settings are reset to their default values.

 

 

 

Good luck!


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#3
Fusionbomb

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Any luck?


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#4
tjmcs

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Sorry for delay, Fusionbomb.Usually get an email when someone replies. Did not get it this time.

Will try. Where I am at now, is I have deleted the profile. Now, when I try to create a new one, I get the password pop-up when it looks for a server.

 

joe


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#5
tjmcs

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Fusionbomb, tried suggestion. No luck.


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#6
Fusionbomb

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Another possible solution:

 

 

1. Go into the two %userprofile% microsoft\outlook folders and delete all of the files. (http://www.outlook-t...er/filepath.htm)

 

2. Go to Control panel, Mail and delete the profiles.

 

3. Go into the registry and delete the outlook key - then do a repair install.  The key is at: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook.

(There is a second outlook key with addin info - that shouldn't need to be deleted. )


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#7
tjmcs

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Your link is a dead-end.


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