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explorer.exe takes 99%CPU [RESOLVED]


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#1
Anikuni

Anikuni

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First of all, please excuse my english because I'm Spanish.

explorer.exe uses 99% of my CPU each time I try to open (or even click on) an avi file which I now think it is corrupt.

I've visited a lot of forums, read a lot of posts and done whatever was in my hand: I've run Norton Antivirus, Norton System Works (cleansafe, disk doctor, windoctor...), Spybot, Ad-ware, CWShredder, TDS-3, Microsoft AntiSpyware, had my windows updated, tried to run ewido but wasn't able to update...

I've (of course) tried to delete the avi file, but the computer tells me that another program is using it, so that I have to close the other program (which other program???) to delete the file. I've also tried to delete it in safe mode, but it was impossible. ;)

So after ALL this, I'm posting you my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 2:28:55, on 16/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
C:\Archivos de programa\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe
C:\ARCHIV~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Archivos de programa\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Archivos de programa\Messenger Plus! 3\MsgPlus.exe
C:\Archivos de programa\Ahead\InCD\InCD.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\lotus\organize\easyclip.exe
C:\Archivos de programa\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\lotus\smartctr\suitest.exe
C:\ARCHIV~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe
C:\Archivos de programa\Microsoft AntiSpyware\gcasDtServ.exe
C:\Archivos de programa\Netscape\Netscape\Netscp.exe
C:\Documents and Settings\Ana Alvarez.ANA\Mis documentos\Instaladores\Programas\Antiviruses\HijackThis.exe
C:\Archivos de programa\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell...gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ua.es/es
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell...gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell...gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Archivos de programa\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Archivos de programa\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Archivos de programa\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Archivos de programa\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARCHIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Archivos de programa\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [InCD] C:\Archivos de programa\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Archivos de programa\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Lotus Organizer EasyClip.lnk = ?
O4 - Global Startup: Lotus QuickStart.lnk = ?
O4 - Global Startup: Lotus SuiteStart.lnk = C:\lotus\smartctr\suitest.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\ARCHIV~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\ARCHIV~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by24fd.bay24....es/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CEA9C29D-4E39-457F-8CED-11C57ECBA27C}: NameServer = 194.179.1.100,194.179.1.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4C2E832-A320-48BF-BCBB-348B7C771B52}: NameServer = 80.56.0.33,80.56.32.97,80.58.61.250
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccPwdSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\ARCHIV~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Archivos de programa\Ahead\InCD\InCDsrv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Archivos de programa\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Archivos de programa\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Archivos de programa\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\ARCHIV~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe

I hope you can help me, 'cause I'm a little bit desperate :tazz: :S
Thank you very much
Anikuni
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#2
Anikuni

Anikuni

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I've managed to delete the file, :tazz: and now it seems than everything's all right.

You can close this topic, if you want, 'cause my problem is solved.

Thank-you very much for being there!!!!!!

Anikuni.
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#3
Guest_thatman_*

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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